Melissa Rose

Senior Mortgage Planner

NMLS# 44111
Office 704.237.8181
Cell 281.850.7449

About

Melissa Rose received her Bachelor of Science in Psychology from Texas A&M University in 2001. After a short stint in the financial services industry, she moved to the mortgage industry in June 2002 and never looked back! Although she is a Texas girl through and through, she moved to Charlotte, NC, in August of 2005 and is happy to call it home. After so many strong years in the mortgage industry and experience on both the broker and banking side, she holds customer service and true transparency to be her two most important goals during the mortgage process. With the ever-changing lending guidelines and the state of the housing market, she feels that through constant open communication, she can successfully walk you through one of the most important financial transactions of your life. The customer’s best interest is always at heart. This is why she has many loyal borrowers who have come back to her time and time again during her career in the industry and has constantly maintained a strong referral base.

  • August 7, 2020

    Melissa was on top of everything. Fast and reliable.

    Christopher C.
  • August 4, 2020

    Melissa goes the extra mile to see that you have what you need.

    Andrew B.
  • July 28, 2020

    Excellent customer service, very courteous and responsive to all questions. Really made the whole process an enjoyable experience.

    Nathan G.
  • July 24, 2020

    Melissa was so helpful throughout the process. She always answered any questions I had, never making me feel like they were dumb questions (Even if I thought they might be)! I would highly recommend Melissa to anyone!

    Chelsea H.
  • July 24, 2020

    I worked work with Melissa on purchasing my first home and she exceeded my expectations by far. She was always available to answer any questions I had and communicated with me throughout the entire process. I was never in the dark about what was going on. She had made the purchase of my first home less stressful and I would definitely recommend anyone to use her and Fairway to help with the purchase of your new home. Thanks again Melissa for all your help!

    Keawana B.
  • July 21, 2020

    Expedient and seamless

    Eugene M.
  • July 21, 2020

    Speedy quick and responsive 😊

    Kim M.
  • July 20, 2020

    Melissa always goes above and beyond for her clients. She helped me through buying my home, and then just helped me refinance it. Both times she was very patient with my many questions, and was always responded promptly. Melissa is the best, and I always recommend her to anyone who mentions home buying or refinancing!

    Angela P.
  • July 19, 2020

    This is the second time we have worked with Mellisa & team on a home purchase. They are always very responsive, helpful, and personable.

    Dana G.
  • July 18, 2020

    Timely and informative responses and friendly service.

    Zane G.
  • July 17, 2020

    Melissa is a delight to work with. She took us on out of the blue and got to work immediately. The process was easier than any other home-buying experience I've had, and I know that is because she worked hard to make it that way. Her clients are obviously the first priority and the service is outstanding. She will always be our first recommendation to anyone we know who wants to buy a home.

    Mary G.
  • July 16, 2020

    Melissa is amazing! Whenever we had a question, she was always very responsive and made sure that we understood the process. We will not be working with anyone else in the future, we will always come back to Melissa for our lending needs and we recommend you do too!

    Teresa B.
  • July 15, 2020

    Easy to work with and always great communication throughout the process

    Hunter D.
  • July 14, 2020

    Melissa has made this process very enjoyable. She communicated well throughout the ordeal and was available to answer any questions I had very quickly. She is truly one of the best. I would recommend her to anyone I know looking for a house!!! Thanks for all your help Melissa!!!!

    Keawana B.
  • July 8, 2020

    Melissa is fantastic! We worked with her on our initial home loan and our recent refinance, and she is so helpful, informative, thorough and always responsive. Highly recommend working with Melissa and Fairway!

    Abigail H.
  • July 4, 2020

    I was kept informed every step of the way.

    Linda T.
  • July 3, 2020

    Very quick responses and super friendly.

    Dale S.
  • July 1, 2020

    As a first time homebuyer, I had a lot of questions about the lending process. Melissa was very patient and knowledgeable every step of the way, explaining things to me clearly and concisely so that I understood the process. She was very responsive, usually getting back to me within 10-15 minutes regardless of the time of day. Everything closed very smoothly and she kept me informed of how everything went.

    zuser201801091042417 .
  • June 29, 2020

    Melissa was very responsive and gave me exactly the information I needed to move forward. Usually, she responded within 5 to 10 minutes. She was very knowledgeable about the whole process and explained it in a way that was very easy for me, as a first time homebuyer, to understand.

    Matthew P.
  • June 26, 2020

    Liked the app, made it very easy to upload docs. Also, Melissa was pretty responsive.

    Jeffery F.
  • June 24, 2020

    Melissa made it quick and easy for us to switch lenders at the last minute. We appreciate her help!

    Vicky S.
  • June 19, 2020

    Melissa was wonderful to work with. She stayed on top of things and was extremely helpful when I had questions. She made this process effortless.

    Kristian H.
  • June 5, 2020

    Melissa answered all my questions incredibly fast during an already fast paced process. It made me feel at ease!

    Mary H.
  • June 5, 2020

    Melissa handled things quickly and efficiently. She did her best to make the frustrating and repetitive parts of the process go smoothly. She kept us informed with regular communication and clear explanations.

    Timothy V.
  • June 5, 2020

    Melissa was so nice and explained everything to us in detail through this process. She made everything easier for us which helped with the stress of buying a house. And she also is super fast in email response time!

    Kelly P.
  • May 18, 2020

    Always keeping me updated about any change.

    Paola P.
  • May 6, 2020

    Melissa was very prompt on responding back to our questions and all way kept us up on any changes during the process.

    Jason B.
  • May 5, 2020

    Great communication and very quick to answer any questions I brought up.

    Wesley F.
  • May 2, 2020

    Melissa is the one whom you can trust, she executed my overall loan processing to closing professionally. I did not shop around, after talking to her I somehow felt she will do the best for me.

    Avijit D.
  • April 21, 2020

    Melissa's knowledge and engagement thrpighout the process

    James M.
  • April 20, 2020

    Melissa is the best! Thorough and guides you every step of the way. Her team is very communicative which makes the process easy for everyone. Cheers!

    Melissa M.
  • April 20, 2020

    Amazing from start to finish!

    Kathryn B.
  • April 19, 2020

    Melissa was amazing! She made the process go as smooth as it possibly could and was always a pleasure to talk to! By the end I feel like we had a new friend who truly cared about our family! We will absolutely refer friends and family her way.

    Andrew B.
  • April 18, 2020

    Melissa is a great agent and friend, whenever we have any issues or want to do something with the house, she's just a call away and always helps guide us. Thanks!

    Mark P.
  • April 17, 2020

    Melissa is the actual best! She’s professional, knowledgeable and her team is fast and accurate. I will never use anyone else. 🙂

    April P.
  • April 17, 2020

    Very responsive, good communication, just a nice experience.

    Aaron G.
  • April 5, 2020

    You were there through out the entire process and answered any questions I had making a huge decision as easy as possible. Thank you for all your help and guidance!

    Jessica G.
  • April 4, 2020

    Melissa was very responsive and transparent throughout the process which led to great communication. She was also pleasant and energetic during our conversations.

    Brian W.
  • April 4, 2020

    Quick an thorough

    Nelson B.
  • March 30, 2020

    Was longer process than normal, and she worked through it all with us.

    Daniel S.
  • March 21, 2020

    Melissa offered competitive rates along with attractive credits that exceeded other lender offers that wanted our business. In addition, Melissa kept us apprised of the market rate movement and was extremely responsive to any questions we had. We would definitely recommend her to anyone buying or refinancing a home!

    Kimberly P.
  • March 16, 2020

    Melissa was great to work with! She was very informative and was on top of everything!

    Megan R.
  • March 15, 2020

    Melissa is great to work with! She truly cares about her clients!

    Anna B.
  • March 9, 2020

    Fantastic to work with!

    Eric M.
  • March 8, 2020

    Melissa was extremely responsive and helpful. I had a special situation and she was patient but always diligent in keeping in touch. Her knowledge of the industry is evident and she provided sound credit advice that allowed me to obtain the lowest rate. I've experienced a few mortgage lenders during my time in real estate and I have to say that Melissa is truly one of the best! She will get the job done and she will get it done quickly.

    Lisa A.
  • March 5, 2020

    If I could go above great I would. Melissa was informative kind smart patient always made us feel like we were her only client. I don’t believe I have enough kind words to say about her.

    Amber C.
  • March 5, 2020

    Melissa was a pleasure to work with from start to finish! She always kept us up to date during the whole process and was extremely polite, efficient and professional!

    Bettina M.
  • March 5, 2020

    Melissa was great at answering all of my questions as a first time home buyer! She was always extremely responsive and quick to return calls and emails!

    Elizabeth S.
  • February 13, 2020

    Melissa made the process very easy and she was very easy to stay in contact with via email. She made it seem too easy!! I also felt her genuine excitement for us when the loan was ready to close. Melissa was great!!

    Elizabeth S.
  • February 10, 2020

    She is VERY quick and informative

    James K.
  • January 31, 2020

    Kevin B.
  • January 19, 2020

    1

    Leigh S.
  • December 16, 2019

    Highly recommend!

    Andre M.
  • November 30, 2019

    Melissa and her team worked very fast and efficiently during my process. I was very pleased with what they did for me, I would definitely recommend them to anyone I search of a home!!!

    Ashley H.
  • November 26, 2019

    The entire process was flawless

    Kevin G.
  • November 13, 2019

    Melissa went above and beyond countless times for me during a difficulty closing due to other circumstances outside her control with a new construction home. Her organized, consistent and driven attitude were essential for things being accomplished in a timely manner. I would highly recommend Melissa to anyone and would definitely and plan to utilize her as a lender again with any other home I may purchase. Thank you Melissa for all of your help!

    Matthew Z.
  • November 3, 2019

    Said what she was able to do and did exactly what she said she would do. Her attention to detail, organization, and attitude are to be commended. What a great team.

    Joseph D.
  • November 2, 2019

    Melissa was very personable, professional, patient, during this time period. She took care of my wellbeing prior to assisting with my loan. I greatly appreciate everything she did for me!

    Willie J.
  • October 20, 2019

    Melissa took the time to understand me as a person. Her rapport allowed me truly trust her expertise. Thank you!

    Arturo B.
  • October 12, 2019

    Melissa was extremely helpful through tour first home buying experience. Always there to answer any questions and concerns and most importantly helped us in every step we needed to either make or me prepared for. We would recommend Melissa to anybody. She is AMAZING!!!

    Matthew C.
  • October 8, 2019

    Quick response every time. Melissa was in our corner from day 1. Got us the best rate we could find and helped us every step of the way.

    Jonathan S.
  • September 30, 2019

    .

    Joyna S.
  • September 29, 2019

    Melissa was very helpful and established constant communication with us.

    Patrick H.
  • September 25, 2019

    Good communication, good team...every thing was ready on time.

    Mariela D.
  • September 25, 2019

    She was very helpful, moved everything along quickly. She was super nice and made everything convent for us. Everything was on time and scheduled perfectly. Highly recommend her to anyone looking to buy a house.

    dullryan15 .
  • September 23, 2019

    .

    Wilkins E.
  • September 22, 2019

    Pushed to make everything fast and convenient. Super helpful

    Ryan D.
  • September 11, 2019

    Melissa is a lender that will go above and beyond for a client. She truly cares and is passionate about every single one of her loans and will work diligently to make sure every loan closes on time and there are no surprises. She is of the upmost integrity and her team shares the same level of attention to detail and execution. Top notch doesn't begin to describe her performance. A+

    Michael W.
  • August 27, 2019

    You all always bring your A game and it is always a pleasure working with you. The process was easy and straight forward and the communication is impeccable. You know I will have more referrals for you soon!

    Kara W.
  • August 25, 2019

    I think you can improve communication

    Karla Z.
  • August 19, 2019

    N/A

    Jose J.
  • August 13, 2019

    Melissa was very patient and helpful throughout the entire process!

    Emily C.
  • August 5, 2019

    Melissa was great helped me through the entire process! Was available to answer questions for me when ever I had them weekend and all.... would def recommend to family and friends for any loan needs! Thanks a ton

    James B.
  • August 5, 2019

    It was an excellent experience, very professional, everything very fast and was always aware of everything, besides being an excellent person and very human, I am sure that I would always recommend it.

    Alex O.
  • July 28, 2019

    Melissa was a pleasure to work with she kept me up to date throughout the whole process and made things seamless.

    Cecil H.
  • July 24, 2019

    Melissa was on top of any issue we had with our closing process.

    Svetlana L.
  • July 21, 2019

    Melissa was always there to take my calls and questions or quick to shoot me a text when she needed something from me to keep the quick turn around on track and everything moving forward. She was very helpful and a pleasure to work with throughout the entire process.

    Anthony B.
  • July 19, 2019

    So easy to talk to! She made information that felt overwhelming and confusing seem so simple. I couldn't have done it without her!

    Allison K.
  • July 5, 2019

    Melissa and her team works very hard for you! I am a repeat customer and will always give her the first shot at winning my business! She is exceptional at what she does!

    Siri A.
  • June 23, 2019

    Most of my communication was with Kerry from this team. I literally cannot say enough positive feedback about my experience with her. She was in constant communication with me during the whole process. She even found the best way for us to sell and buy the house of our dreams. She sent words of encouragement along the way and always let us know what stage we were at during the process. You cannot go wrong with this team!!!

    Cassie P.
  • June 23, 2019

    I literally cannot say enough positive feedback about my experience with my lender. She was in constant communication with me during the whole process. She even found the best way for us to sell and buy the house of our dreams. She sent words of encouragement along the way and always let us know what stage we were at during the process. You cannot go wrong with this team!!!

    Cassie812 .
  • June 19, 2019

    Kerry Johnston and the Rose team were amazing to work with. Kerry was very professional, always returned emails and phone calls in a timely manner, and thoroughly answered any questions or concerns we had along the way. I would highly recommend them to anyone looking to sell or refinance.

    Hope M.
  • May 29, 2019

    Melissa is amazing!! She is always on top of everything, she answered all of my questions right away and made sure that I was comfortable with every part of the process. This is my second time working with her and I wouldn't dream of doing business with anyone else! Thanks Melissa!!

    Jessica B.
  • May 29, 2019

    Melissa is amazing!! She is always on top of everything, she answered all of my questions right away and made sure that I was comfortable with every part of the process. This is my second time working with her and I wouldn't dream of doing business with anyone else! Thanks Melissa!!

    maglica00 .
  • May 26, 2019

    We were kept up to date throughout the entire process.

    Emily C.
  • May 5, 2019

    Melissa made every step of the process so incredibly easy. She took the guess work out of it. I thought it was going to be a confusing and time consuming process but she made it easy to understand and took care of all the tough stuff behind the scenes. She was a joy to work with.

    Virginia W.
  • April 30, 2019

    We could not have done this without her! She was wonderful, she answered any and all questions we had and went out of her way to make us feel comfortable.

    Jason D.
  • April 30, 2019

    We had a great experience with Melissa and Luis. Very professional and were communicating with us for every step through the process. I would highly recommend Melissa and team!

    Barry P.
  • April 29, 2019

    Melissa and her team helped me close on the house of my dreams! Melissa helped take the stress out of home buying! Melissa was always available for any questions or concerns I may have had about the home buying process! I am forever grateful for Melissa and her team!!

    Trey J.
  • April 29, 2019

    Melissa was easy to work with and help us with every step. Communication was top notch

    Mary P.
  • April 17, 2019

    Melissa is very knowledgeable of the industry and was very patient in guiding me through the process. She and her team made the process seamless which made for a fantastic customer experience. Melissa has a great network of strong relationships which she utilizes to ensure roadblocks are removed Overall, I was VERY impressed with Fairway. Their systems, people and outstanding customer service was superb and I would absolutely recommend them to anyone looking to buy their next home.

    Natalia A.
  • April 12, 2019

    I'm a first time home buyer, and doing it as a single girl made the process look even bigger than it is because I had to do it all. Melissa answered all my questions with directness and simplicity, which helped to free up mental space to make better decisions all around. It was a secure process, which I appreciated.

    Lynette E.
  • April 12, 2019

    I'm a first time home buyer, and doing it as a single girl made the process look even bigger than it is because I had to do it all. Melissa answered all my questions with directness and simplicity, which helped to free up mental space to make better decisions all around. It was a secure process, which I appreciated.

    lynetteby .
  • April 2, 2019

    Things went very smoothly. Communication was clear , consistent, and timely. The job was carried throughout professionally but without pressure.

    Timothy V.
  • March 27, 2019

    Melissa was so comfortable to speak to and knowledgeable of her job. I was able to depend on her to answer questions. Everything regarding my loan experience was so fast it was great. Melissa if you need to use my name for anything, i'm her for you.

    Vivian P.
  • March 24, 2019

    Incredibly professional staff of incredible people. 5 star service all the way!

    Joshua R.
  • March 15, 2019

    Melissa was great to work with! We are first-time home buyers, and she was incredibly knowledgable, communicative, patient, easy to work with, and answered all our questions. She even put us in touch with a friend of hers who lived in the neighborhood we were buying in when we had specific questions. I would highly recommend working with Melissa!

    Abigail H.
  • March 15, 2019

    Melissa Rose and her team were great! They provided me with guidance and support throughout the entire process and made it completely painless.

    Heidi P.
  • March 2, 2019

    Great customer support. Flexibility. Gets things done quickly.

    Sandi W.
  • March 1, 2019

    I’ve worked with Melissa now on four separate homes and she has been a delight every single time. Prompt with responses and getting me any information I may need for a seamless loan process. I look forward to house number 5! Thanks, Melissa!

    Hannah M.
  • February 23, 2019

    Melissa was always responsive and attentive to my questions and concerns, throughout and even after the house purchase process. I’d highly recommend Melissa to everyone!

    Thuy L.
  • January 28, 2019

    Melissa is patient and very understanding. She does her job well and knows the business. She is very personable and was able to help me understand the complete process when purchasing my first home. I would recommend her to anyone.

    Amber M.
  • January 4, 2019

    Melissa made the loan application process quick and easy to understand. All communication with fairway was timely. Someone was always available if I had any questions.

    John Y.
  • December 20, 2018

    how easy it was to work with Melissa she explained everything and in terms people like me could understand

    Theodore B.
  • December 13, 2018

    Melissa and her team were over the top excellent. We couldn't have done it without them and all the things along the way.

    Linda R.
  • December 13, 2018

    All through the process they kept us up yo date on what was happening and worked very hard through the tough times to get things done.

    John R.
  • December 12, 2018

    Melissa did a great job of keeping us informed about all of the details towards purchasing our house.

    Patrick H.
  • December 9, 2018

    Very informative, and always quick to respond! And an incredibly lovely person 🙂

    Nathan H.
  • November 11, 2018

    After dealing with several mortgage brokers regarding my frozen credit Melissa had mine done within 32 hours she stayed on top of things she communicated with me everyday she made me laugh she explain the process step by steps of the understood things she went above and beyond what someone should have done for another she is wonderful and I would recommend her and already have to anyone who asks she is an amazing an amazing woman

    Lisa L.
  • November 8, 2018

    Simple Melissa rose!!!!! She is the best. God bless her. She helped change my life and my families life. This is a woman that cares about people, and her work shows it, I’m blessed to have her be my mortgage officer. Also Luis also. Great people. Fairway mortgage a great company.

    Dean J.
  • November 8, 2018

    We were in such a unique situation with very little turnaround time and Melissa committed a lot of time to running numbers and making everything work out in a timely manner. We are very grateful for her and her team for making us a priority and getting the job done efficiently and quickly to meet the original closing date.

    Daryl B.
  • November 1, 2018

    Melissa was very helpful and explained everything in detail as me and my husband are first time home buyers. I would definitely recommend her to family and friends looking to buy a house!

    Candace L.
  • October 23, 2018

    Melissa's knowledge and patience as we asked questions and alternative options. Speed of response and overall communication... top notch!

    Malcolm M.
  • October 23, 2018

    Melissa is a huge asset to the lending industry. She knows her products and recommended the best option(s) for us. The communication line is speedy and is a huge blessing to me as a client! Her personality is also a blessing and is so sincere and kind. What's not to love??? The best around.

    Jennifer M.
  • October 20, 2018

    MELISSA AND ALL OF HER TEAM, WENT ABOVE AND BEYOND TO ANSWER ALL QUESTIONS AND RESOLVE ANY ISSUES THAT CAME UP DURING OUR ENTIRE LOAN AND CLOSING PROCESS, I WOULD RECOMMEND HER AND HER ENTIRE TEAM TO ANYONE WHO IS LOOKING FOR A HOME LOAN, EVERY DETAIL WAS HANDLED PROMPTLY, AND IN A VERY COURTEOUS MANNER. I COULD NOT ASK FOR A MORE PLEASANT COMPANY TO WORK WITH, ( WAY TO GO GUYS ) , IT WAS A GREAT EXPERIENCE AND I COULD NOT ASK FOR A MORE PLEASANT PERSON TO HANDLE ANY MORTGAGE THAT ANYONE NEEDS

    Mack J.
  • October 1, 2018

    Melissa was very easy to work with always had everything in order and ready to go

    Jeffrey A.
  • September 3, 2018

    Melissa was extremely helpful in our gome buying process. It's been over 15 years since we bought a home and I just didn't know what to expect. I overloaded her with multiple questions almost daily and she never complained or seemed bothered. She was always quick to respond so I understood every step of the process. Everything was completed much faster than I expected. Melissa helped me fulfill a long time dream and I am extremely grateful.

    Cynthia R.
  • August 26, 2018

    Melissa was awesome with absolutely everything, and beyond, in what your highest expectations may be for a lender! Not only did she get us a clear to close in 10 days, she got us to the closing table in less than 3 weeks. No one else could have done that, other than Melissa and her rock star team! I would highly recommended for any future buyers!

    Scott K.
  • August 22, 2018

    It’s great to have someone on your side that truly cares about their clients. Some of the best customer service I have ever experienced.

    Kevin G.
  • August 20, 2018

    Thanks again!

    Taylor A.
  • August 16, 2018

    Melissa was always available to walk through any concepts or questions. She worked through a few changes with us to understand what down payment would be our best option. Melissa was present at our closing in case we had any last minute questions and she made getting our first home mortgage a painless process!

    Laura S.
  • August 13, 2018

    Vey patient working with me around my work schedule and making paper work easy to fill out and turn in

    Jacquelynne A.
  • August 11, 2018

    From preapproval to closing , Melissa Rose and her team were there to guide us through the home loan process. They have a touch of service that’s just beyond anyone else. It’s not everyday you send your mortgage planner videos of you and your kids having a dance party in your new home. You’ll do those things with Melissa Rose because she’s just fantastic!

    Thomas M.
  • July 31, 2018

    Melissa was absolutely fantastic through this experience!! We had some hiccups along the way and she was there supporting us and answering any questions we had. We were located in different cities, over an hour apart and she still found herself here and made time to meet me personally and congratulate me a couple days before closing.

    Brandon C.
  • July 12, 2018

    Melissa was amazingly communicative and helpful throughout the whole process, and rushed the closing to make sure we got the house we loved!

    Leora M.
  • July 10, 2018

    Loved my experience and Melissa made everything so easy

    Guy B.
  • July 3, 2018

    As a first time home buyer Melissa and her team made going through the mortgage process so easy and seamless. I would recommend anyone in the future to seek them out for home buying needs. Thank you so much for all the hard work that you all did to get this completed so we could close on time!

    Erika R.
  • July 3, 2018

    Everything was fantastic about Melissa. Her communication skills and eagerness to help us through the loan process was nothing short of amazing. We are forever greatfull.

    Brandon D.
  • June 6, 2018

    Melissa made the process very easy and kept us up to date on what step we were on in the process and what to expect next. She was awesome to work with! We didn’t have anything come up that we weren’t expecting.

    John K.
  • June 1, 2018

    Melissa is the best at what she does, and really cares about her clients. She answered my many questions, and was there for me every step of the way.

    Angela P.
  • May 22, 2018

    Great service, great communication!

    Luiggi R.
  • May 16, 2018

    Beyond helpful and easy to deal with

    Walter D.
  • May 16, 2018

    Melissa was always on top of things and quick to respond to any questions I had. She also went the extra mile to find ways to help me get a better loan package put together. I highly recommend her.

    Patricia V.

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