Laura Lail - Loan Officer Directory

Laura Lail

Loan Officer

NMLS# 570231


Direct: 980-240-1938


Laura Lail has more than 20 years of banking and lending experience, and she loves what does!! Laura is a graduate of Lenoir-Rhyne University in Hickory, NC but has spent most of her career in the Greater Charlotte area. When you do business with Laura, you are not just getting someone to help finance your home, but someone who truly cares about your complete financial picture so you can make the best decisions for you and your family.

One of Laura’s passions is helping bring homeownership to all of our hometown heroes such as teachers, police officers and firefighters. Having come from a strong military family of Army veterans and Marines, Laura is a certified VA mortgage specialist and is very passionate about giving back to soldiers and their families.

  • July 18, 2021

    Laura is very knowledgable about the mortgage industry and demonstrates consistent communication throughout the loan process.

    Shaneka W.
  • June 4, 2021

    Awesome communication and follow up.

    Patricia R.
  • May 25, 2021

    Laura went above and beyond to keep me informed. And was extremely patient.

    Nathan Y.
  • May 14, 2021

    Laura is incredible to work with. She was on top of everything from my loan application to final closing. She was quick to respond to any question or concern I had, and with great communication she made the process very straightforward for me. Cannot thank her enough!

    Beth C.
  • May 12, 2021

    Incredible communication, made the process very smooth and easy to follow for me

    Bethany C.
  • March 26, 2021

    Great all around! Quick responses. Always one step ahead. Anything I was unsure of Laura had an answer for immediately. The smoothest transaction ive ever had. Thank you!

    Clarence B.
  • March 23, 2021

    I had a smooth closing no surprises , Laura walked us through the process , was very patient and knowledgeable. The whole team were awesome.

    Linda K.
  • March 21, 2021

    You made everything easy and understandable had a very pleasant experience and would do it again thank you for everything

    Bradley K.
  • March 11, 2021

    Laura was knowledgeable and patient with my wife and I as we had technicle problems. She came up with solutions to help us and always had a positive demeanor. Would absolutely work with her in the future.

    Christopher H.
  • March 8, 2021

    I just want to start by saying Laura is EVERYTHING!!! She went over and beyond for us BOTH times we have trusted her with our mortgage. I cant say enough positive things about her and her compassion for her clients!!!! We Love Laura!! Thank you so much for everything!! đź’śđź’śđź’ś

    Derek S.
  • March 8, 2021

    Kept us in the loop constantly.

    Jana H.
  • January 12, 2021

    Laura was patient, informative, and made a very scary process easy to understand and less stressful.

    Pamela B.
  • December 12, 2020

    I attempted to utilize 2 other mortgage companies prior to reaching out to Laura. One could not meet my timeline for closing and the other one had a higher rate and higher fees. Laure and Rachel absolutely knocked it out of the park for me. Their communication was excellent. They followed up professionally without asking for the same things 2 and 3 times. They were a pleasure to interact with and even made themselves available outside of 'normal working hours'. Terrific mortgage experience!

    Matthew C.
  • December 5, 2020

    Laura was so helpful and friendly, and communication with the whole team was wonderful.

    McKenzie H.
  • November 2, 2020

    I was having a horrible experience with another Mortgage Company. I was referred to Laura, and after a few phone calls with Laura, my mind was at ease knowing that she would help me through the process. She spearheaded the effort to get the other company to transfer my appraisal, and I was closing a few weeks later!! The experience that I had was beyond anything that I was expecting and went smoothly. Thank you Laura!

    Christopher T.
  • October 15, 2020

    Laura was on top of everything. She made the entire process easy. She was also pleasant and very knowledgeable. She even took the time to call after normal working hours to be sure everything was in place. I would recommend her to anyone needing a mortgage or refi.

    Corinne K.
  • September 10, 2020

    Just working with Laura and how easy she made it

    Darrick D.
  • August 9, 2020

    Laura kept us informed at all times. She displayed knowledge of her craft and explained all steps to us in understandable terms. She answered all questions in a timely manner. would recommend her to any friends and family looking to refinance.

    Alice C.
  • August 4, 2020

    Laura made it great. She literally treated us like family. She went above and beyond to help us get to where we needed to be, to get a home we love. She was compassionate and considerate. She worked long into the evenings and on weekends, even answering our texts, emails and calls while on vacation. She cared. She cared from the first moment we spoke to after we closed on our home. We would never use anyone else. Laura is the best!

    Justin U.
  • July 7, 2020

    She is not pushy and answers all questions

    Phil T.
  • June 28, 2020

    Laura is amazing at her job, because she truly cares about providing the best customer service possible. When your heart is in your job, it shows! I highly recommend Laura for all loan needs. She provides the type of service you can confidently recommend to family and friends.

    Gina A.
  • June 25, 2020

    Laura was always available to talk and help answer all our questions. She was very helpful with the entire process.

    Derek F.
  • June 23, 2020

    Laura took great care of us! She was incredibly knowledgeable, detailed and always looked out for our best interest.

    Jeffrey G.
  • June 23, 2020

    Laura was very proactive and a great partner through the entire process. It was clear she had our best interest in mind and we knew we were in great hands. Laura is a great communicator that kept us informed ever step of the way.

    Laura G.
  • June 2, 2020

    Laura is very knowledgeable and it shows. She stayed on top of our loan and kept us informed every step of the way. Even when we had some unexpected issues along the way, she was advocating for us and making calls to help move things along. She was trustworthy and dedicated. We would recommend her to anyone we know getting a loan.

    Shawn M.
  • June 2, 2020

    Laura and her colleagues were really professional and good at keeping me updated with new information. The communication was excellent and it was a fast and speedy process.

    Katherine M.
  • May 10, 2020

    Laura and the rest of the team at Fairway were great to work with. They communicated clearly with me throughout the process and answered my questions promptly.

    John G.
  • April 16, 2020

    Laura and Fairway went above and beyond to make sure I have the best experience on purchasing a home! Laura always kept me in the loop, and did an excellent job!

    Samantha V.
  • April 7, 2020

    Personable, understanding, flexible with our needs and time frame.

    Karl G.
  • July 26, 2019

    Very professional & knowledgeable !

    Robert .
  • May 17, 2019

    Laura is absolutely fabulous to work with!!!

    Cyndi .
  • May 17, 2019

    Laura is so great to work with! She is sweet, caring and super hard working. I highly recommend Laura!

    Courtenay .
  • July 6, 2017

    Laura help me and my husband refinance our house. She was extremely knowledgeable in laws and rules and got us the best loan available for us. Laura sent emails, text and called when necessary. She made it very convenient working with our busy schedules. She even arranged for someone to come to our house for the closing. Thanks Laura.

    csawalden .
  • July 5, 2017

    Laura was great! She made the loan process easy and understandable. She was very patient with all of my questions. She reviewed all of our options with us to make sure that we had the right loan to meet our refinancing goals. I would use Laura again and wholeheartedly endorse her.

    greenknyght67 .
  • July 5, 2017

    Laura was a pleasure to work with. I had some issues where underwriting dropped the ball and Laura was always on top of it. I wouldn't think of ever using anyone else

    user6457735 .
  • July 5, 2017

    Laura assisted me with a recent mortgage and did a wonderful job. She is very professional, responsive, knowledgeable and would be a very wise choice.

    zuser20150302142620750 .
  • July 5, 2017

    Laura is surely the Best of the Best! I can not say enough good things about her. She went out of her way to give good service and always kept me updated. I was never left wondering where we were in the process. It was my great pleasure to work with her.

    HeartRN101 .

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