Senior Mortgage Planner
Kim Venable graduated from the University of North Carolina at Charlotte in 1991. She has more than 20 years of experience as a mortgage banker, with a background in mortgage processing, underwriting and management. She understands that clear communication is the key to celebrating successful closings. Kim’s expertise in strategic financial planning, her dedication to client satisfaction, and her proven track record of providing the best mortgage solutions all create a fantastic mortgage experience for her clients. Kim takes the anxiety out of the mortgage process by getting to know her families, their needs, and their dreams, and by helping them find the mortgage that fits their present and future. She’s dedicated to building strong relationships with homebuyers, homeowners, real estate agents, builders, and financial planners. Kim and her husband, Don, have two children: Brittany, 19, and Alex, 15.
January 19, 2021
I was blown away by the professionalism that the Venable Team provided our family. Buying a home and relocating is a very stressful situation, but your team responded with flawless execution. My wife and i want to thank your team for way you kept us constantly updated. Please don't change anything about your process. Great Job! We appreciate the way you made the process uneventful.
January 12, 2021
The personal touch throughout the process
January 11, 2021
Great overall experience
January 11, 2021
Kim is so helpful, accessible, and personable...a joy to work with. Kim and her team were on top of everything which made for an easy closing! I would highly recommend her to anyone looking for a loan.
January 3, 2021
Everything went smooth from start to finish
January 2, 2021
Kim and the entire team at Fairway have always been excellent to work with. Their fast and thorough communication has made our experiences the easiest real estate transactions we have had.
December 22, 2020
December 18, 2020
Kim and her team were an absolute pleasure to work with and made the process seamless. Going the extra mile and making you feel like family is something you don’t see that often. Thank You Don Holmes
December 18, 2020
Kim and her team made the entire process super smooth and easy. Communication was great as well.
December 14, 2020
December 7, 2020
Kim was very knowledgeable and the type of loan we needed and her team is very efficient and quick to respond!
December 2, 2020
Smooth as silk
December 2, 2020
Kim is excellent at customer service and is trustworthy. She is by your side to walk you through everything and keeps it simple. Kim did our original mortgage and our refi. After speaking with many other institutions, Kim makes you feel like family 😀
December 2, 2020
This is my second time using Fairway and both times were the best mortgage experience in my life and I have had many. I will never go anywhere else for financing. Kim and her staff were awesome to work with.
December 1, 2020
Great communication all the way through the purchase of our new home. Kim was willing to take the time to explain the process and when we had a question about anything with the loan process she was available to answer the question in a timely manner.
November 20, 2020
Customer service, friendly people, great experience overall
November 17, 2020
Great communication throughout the entire process. Answered by questions super timely. It was so easy, I couldn't believe it and fast, too! Kim and Team was amazing ! Thank you !
November 17, 2020
Kim and her team are so attentive and responsive. They know what they are doing and get the job done.
November 11, 2020
Kim was super responsive and explained all of our options well. Their team was easy to work with and make the process go incredibly smooth. I will be referring Kim and her team to others.
November 11, 2020
Answering calls could have been made in a more timely fashion
November 11, 2020
Answering calls could have been in a more timely fashion
November 9, 2020
I was well-informed through the whole process
November 2, 2020
You explained things very thoroughly. You were EXTREMELY patient while my husband and I tried to understand all the numbers and processes. You gave wonderful advice and you were so positive. We LOVED working with you!
October 31, 2020
Very attentive and personalized service!
October 29, 2020
Our refinancing was so easy and fast. Kim and her team were on top of it all the way and kept us updated throughout
October 21, 2020
Kim is very personable and always quick to help with any questions we have.
October 18, 2020
Kim was so thorough, patient and kind throughout the entire process (even through my many weekend and nightly calls). Wouldn't use anyone else when I purchase a home!
October 11, 2020
Kim and her team were very pleasant and responsive to work with
October 6, 2020
I appreciate the ability to discuss all aspects of the process to gain a better understand. Your communications were timely and the process was smooth.
September 21, 2020
September 20, 2020
Excellent communication! Easy process! Took a lot less of my time than I thought it would.
September 19, 2020
Kim is great! Very personable and professional.
September 14, 2020
Kim’s time and attention to detail were outstanding! She worked to find the lowest rate possible, and gave clear guidance each step of the way.
August 26, 2020
The customer service was great. They didn't mind answering whatever question I had. They were prompt in responding. And were very professional.
August 21, 2020
Kim has been very helpful during this entire process
August 18, 2020
Kim was very approachable and "real" I appreciated her transparency through out the process and was very helpful
August 11, 2020
Everything was great and we saved a good amount of money.
August 8, 2020
Kim and her team were knowledgeable and a pleasure to work with. They made the process as simple as possible but what truly set the experience apart from others is the high level of communication we were given along the way.
August 2, 2020
Kim was wonderful in helping me to secure a mortgage. She notified me with any changes that came about. I would recommend her to everyone. Kim’s staff was excellent as well. They kept me informed what was going on during the whole mortgage process.
August 2, 2020
Her attention to detail. Very easy to talk to.
July 24, 2020
We were disappointed in the lack of communication. When we did get in touch with Kim she was great on the phone. A few times we received responses to our emails that were intended for different people, and we also did not get updates along the process without us first reaching out. The week before closing we did not hear anything, nor did we hear anything the week after closing.
July 23, 2020
Kim is always so great to work with. She is very knowledgeable, and so responsive! She is very easy to work with.
July 19, 2020
Kim was very professional, kind, and patient. She provided the best loan option according to our mortgage need and saved us spending. Kim clearly explained every single detail and made sure we understand by calling us as well as virtual meeting with us. The whole lending process was fantastic! Kim and her team were very sweet to work with! We love her and will strongly recommend her!!!
July 15, 2020
Ease of communication. Kept up to date.
July 9, 2020
The process could not have been made any less stressful. Communication and timely responses from the entire team ensured everything ran smoothly. Kim and her team were a pleasure to deal with.
July 7, 2020
Kim was very thorough and helpful with answering all of our questions about the refinancing process. We knew we could trust all of her suggestions because we felt that she had our best interest in mind!
July 2, 2020
Kim and team really know what they are doing. They made it very easy for us.
June 30, 2020
Caring and helpful every step of the way!
June 24, 2020
Very friendly and excellent communication.
June 24, 2020
Kim is a true professional, answering questions and helping me the best possible decision. Her knowledge and compassion make her the perfect choice.
June 16, 2020
You made the refinancing process as easy as possible, thank you!
June 13, 2020
Kim Venable was very professional and worked quickly in getting me a mortgage loan. She always returned my calls and she explained everything in detail. This is the second home that Kim has helped me buy and I would trust her again to get the job done. The entire team was excellent and it was a pleasure doing business with Fairway Mortgage.
June 5, 2020
For our first time purchasing a home, we really felt that we were being taken care of and lead down the right direction. Kim was very personable, open and honest through the whole process and was always there to field any questions. Her and the fairway team were always on top of it.
June 3, 2020
Kim was great. Our first Zoom chat was a bit surprising because the first screen we saw was the financial profile of the couple right before us (!) I'm glad we didn't know them. The other people handling our loan did not give us confidence and assurance. It didn't seem like they were talking with each other. The information they provided was unclear, and sometimes just wrong. And I shouldn't have to ask for a secure web link to upload sensitive documents.
May 19, 2020
Fast and Easy overall. Only one little moment of doubt but that had as much to do with timing as anything regarding payoff.
May 18, 2020
Kim had our best interests in mind when discussing and figuring out options for refinancing.
May 17, 2020
May 15, 2020
May 14, 2020
April 26, 2020
April 26, 2020
April 25, 2020
Great service, guidance, communication! From start to finish at all times during the day Kim was able to help us navigate the process!
April 25, 2020
Kim is a caring, kind and very knowledgeable person to work with. Kim also makes the loan process a pleasurable experience.
April 24, 2020
Everything went great, only downfall was on-going additional needs/requests via email. Not sure if this was normal ?! Other than that, Kim and staff were all very pleasant.
April 23, 2020
Kim is so great and friendly. Was a seamless transaction and I would recommend Kim and her team 100%!
April 18, 2020
April 15, 2020
Kim made the entire process as easy as I could possible imagine buying a home. At the beginning she explained all of our options and helped us pick the right product. From there she kept us up to date with every detail. Thank you Kim!
April 11, 2020
Prompt friendly service and excellent communication
April 3, 2020
Kim and her team are excellent. They are responsive, professional, and wonderfully pleasant to work with. This is our second purchase utilizing the Stoner Venable Team and we couldn't be happier!
April 1, 2020
Kim was very understanding and knowledge. She was always available for questions and she walked us through every step of the process.
March 23, 2020
Great communication and service!
March 21, 2020
Kim & her team provide a seamless experience due to quick & clear communication!
March 19, 2020
Kim is very personable and goes the extra mile for her clients!
March 18, 2020
Kim made the entire process quick and easy, and her team was very professional.
March 17, 2020
Kim is always a pleasure to work with. She’s very determined and extremely knowledgeable about the entire process plus some. We will recommend Kim to everyone we know as we know they will be in great hands.
March 6, 2020
Kim and her team were really great and really patient with me 🙂 This was my first time doing a refinance and they answered all my questions and made sure I understood every step of the process. Other lenders made me feel like I was just a number. We had a small mixup on closing day (not anyone's fault) but the issue was fixed extremely fast and the team was very responsive! Would definitely recommend Kim to friends and family and will use her next time I refinance or purchase.
February 25, 2020
Communication was great, Kim kept me informed on what was going on and what to do next.
February 24, 2020
Kim was very informative, thorough and precise. This is the third time that my husband and I have done business with her. She is such a joy to work with!
January 23, 2020
Everything went very smoothly
January 22, 2020
Kim and her team were amazing. The video conferences she did with us were super helpful and let us see exactly how the loan was structured. We really appreciated the attention to the things we were needing and asking for and Kim really delivered.
January 13, 2020
Kim has been great! I needed to resign some docs at the law office. Kim called to remind me. I said I was going there but stuck in traffic. Kim called law office to tell them I was running late! No big deal in one way. But. It was a huge deal to me!!! Thanks, Kim. You're awesome!!!
January 13, 2020
Kim kept me informed every step of the way and made the whole process exciting!
January 10, 2020
Overall exceeded our expectations
December 28, 2019
Kim and her team were wonderful to work with. They made the loan process seamless!
December 6, 2019
Better communication about closing
November 27, 2019
November 11, 2019
Very knowledgeable and easy to work with.
November 2, 2019
I had an amazing experience with Jenny Stoner back in June of 2018 when I bought my townhouse - she had everything buttoned up and when the interest rates went down, I decided I wanted to save money. Because my first experience was so good l, I went back to Fairway. Kim was fantastic and I appreciate all of the time she took with me. I highly recommend Fairway - they are second to none!
November 1, 2019
Responsiveness, professionalism, clarity in providing information.
October 31, 2019
Personalized service. This was my first home loan, and Kim made the process very smooth and not intimidating. Thank you!
October 30, 2019
The process was smooth and we were able to complete our refi before our original date.
October 21, 2019
Clear communication throughout the process and good response to our questions.
October 17, 2019
Kim's expertise, professionalism and friendly manner in our transactions and communication with her are flawless. She is certainly an asset to the staff at Fairway.
September 25, 2019
Everything went very smooth
September 20, 2019
Kim and her team are awesome to work with and I am so grateful to have met you guys! I could not imagine going through this process without you!
September 16, 2019
The personal assistance to any question or concern is such a de stressed quality that anyone would benefit from in the voluminous maze of paperwork. Kim and her team made you feel like family and you knew you were in good hands! Thank you Fairway Independent Mortgage for all your support and help in securing my journey to my forever home! Love love love it!!!
September 12, 2019
Clear communication of what’s needed, what to expect, and planning ahead
September 6, 2019
Kim and her staff were very knowledge and helpful through the whole process of refinancing my home. They were always pleasurable and willing to answer any questions I may have had any time of the day and even at night . This is my second time dealing with fairway and would definitely go no where else . Kim comes highly recommended. She is definitely a great asset to fairway mortgage Carrie Rand
August 30, 2019
Kim was very open to sharing all the ins and outs about the home buying process. She answered every question I had and was always available when I needed her. I'd highly recommend her to any of my family and friends.
August 26, 2019
Kim did excellent job supporting us in our journey with prompt communication and all the negotiations. We got everything aligned on time and ready for closing and all was perfectly fine!
August 8, 2019
Really easy to work with
July 25, 2019
Great customer service. Kim helped make the process pleasant and smooth.
July 22, 2019
Kim and the team were professional, enthusiastic, kind, and eager to please. They were on top of everything. As a result, it was the smoothest process we have ever experienced in purchasing a home.
July 21, 2019
Made the experience pleasant
June 12, 2019
Such a smooth transaction. Everyone was professional and pleasant to work with.
June 7, 2019
I was informed every step of the way.
May 25, 2019
Process was seamless only feedback is I didn’t like having to send competitive rates to get them to match wells
May 9, 2019
Kim and her team consistently communicated with us to make sure we understood the process and the items they needed to complete the loan. They were always very helpful and friendly when we asked questions. We couldn't have asked for a better team to work with.
May 6, 2019
Kim and her staff were amazing! They were extremely knowledgeable, efficient, personable and patient. They went above and beyond to make sure my closing happened smoothly and timely (even weekends and after-hours). I couldn't have asked for a better group of people to assist in one of the most important decisions I would make. Lori
May 4, 2019
This was the most pleasant , easiest transition for our family. Amazing communication.
May 3, 2019
Kim was great with every point of our refinance. She was easily available and had no problem answering my millions of questions.
April 30, 2019
Kim and her team were absolutely phenomenal. She went above and beyond to try and make our process simple and stress free. She was always quick to respond even on nights and weekends! If we ever had a question we were comfortable asking her or anyone on her team and their answers were very thorough. They made a stressful process manageable and enjoyable!
April 6, 2019
Kim made it easy to understand what to do next; kept things organized for me and explained things in ways that were easy to understand. She was available when needed and was always cheerful.
March 26, 2019
Kim is great to work with. She explained everything very clearly and went the extra mile to help us get everything put together.
March 25, 2019
The attention to detail, follow up and transparency through the process is what I believe make the experience a positive one.
March 25, 2019
Once again, Kim exceeded all my expectations! This woman gets things done!!!
February 11, 2019
Kim was extremely easy and a delight to work with! She made every step of the process easy and we never had to want for any information from her. If she had it, we had it. Kim made the buying process a breeze and we felt she really had our best interest in mind when coming up with several different loan options. Overall we couldn’t have been happier and wouldn’t hesitate to recommend anyone to do their loan with her and fairway! Thanks Kim and team!!
February 11, 2019
Kim and her team are great at what they do! I loved that she kept us informed every step of the way. It was a very easy and fast process with these ladies!
January 21, 2019
I just wanted to take a minute to express my appreciation to Kim and her staff in assisting me with the recent re finance of my home. The overall experience was extremely easy and Kim, along with her staff provided excellent customer service. Kim, the time that you spent with me on the phone taking me step by step and the assisted video presentation was so informative to the utmost. You are so pleasant to work with and I would gladly refer you and your staff to anyone. Thank You!!
January 20, 2019
Communication was excellent and we were kept in the loop. We were told exactly what was happening every step of the way.
December 31, 2018
What a GREAT, easy and comfortable experience! This was my first time buying a house, and going into it - I was very nervous! Kim made me feel comfortable and confident in my decisions!
December 10, 2018
Kim is beyond personable. We had a wonderful experience with her and I would recommend her to anyone. She felt like family.
November 7, 2018
As a realtor I only trusted Kim and her staff at Fairway to handle my mortage. I’m certainly thankful for Kim! She is amazing. Highly recommend! She will be there every step of the way and be there when you most need her.
September 28, 2018
Kim was EXCEPTIONAL and we are so glad we chose her to help with our loan. She was pleasant and positive during the entire process. Her and her team were quick to respond to all of our questions and they never made us feel like any question was dumb. Her attentiveness to us was something I haven't in a long time and I love that she kept us updated and informed throughout the entire process. She was SUCH a pleasure to work with!!!!
September 14, 2018
Kim was awesome! She does a great job communicating to the customer and keeping them aware of what they should be doing. I was remote and Kim provided very helpful videos on the status of the loan and what I still needed to do. The loan was ready well before my closing and everything was very smooth! Highly recommend Kim!
August 28, 2018
Kim is always a pleasure to work with. She’s so fun! She has a wealth of knowledge and is always willing to answer any questions about the loan process. She’s the only one I’ll ever go to for a mortgage or refinance.
August 4, 2018
When buying a home you should never be under any pressure or unsure of the process of buying a home. Kim and her staff were very friendly, professional, informative, and patient with my wife and I. We took our time to look at a lot of homes until we saw the "one". We were giving specific instructions every step of the way and had the greatest experience buying our home. Thanks so much and we will let everyone we know where to go when buying a home.
July 22, 2018
I had no clue how to navigate this process, and KIM made it so easy, handled my ignorance without a blink, and had the patience of Job with me. Can’t imagine having done it with anyone else.
July 18, 2018
One on one personal handling and followup was done in a professional and timely manner.
July 4, 2018
Thanks for all the help!
July 3, 2018
Kim made the whole process easy and understandable. Everything went smoothly and she made herself available to us at all times for any concerns we may have had.
June 30, 2018
Communication is key, Kim and her team were always on the ball and kept everyone informed at all times, even if there were no changes. She made the whole transaction virtually painless. I would highly recommend to anyone looking for a mortgage!
June 30, 2018
We moved from Connecticut to North Carolina and to say our experience with Kim was great is an understatement. She was always available to talk and went above and beyond with no questions asked. We will recommend Kim to anyone who has lending needs. She is friendly, professional, thorough and just an all around pleasure to work with.
June 11, 2018
Very friendly, competent, proactive service! Kim walked us though the lending process with professionalism and kindness. She was very patient with our numerous questions, answering them promptly and courteously. Many thanks to Kim and the team!
June 4, 2018
Even though buying. A house can be a little tedious Kim and Massimo did a great job let me know what was needed and keeping me updated about how everything was going!
June 3, 2018
Kim took the time to explain the mortgage process thoroughly. She was very friendly and helpful and kept us updated every step of the way. I would definitely work with Kim again.
May 26, 2018
Kim and her team came highly recommended to us, and although we have not met them in person yet, we feel that we know and trust them well. Kim's knowledge and friendly personality made everything easy, and we did not only get a mortgage with Kim, we got a friend and looking forward to meet in person soon.
May 19, 2018
The whole process from beginning to end was smooth, and enjoyable! I received constant communication and never had to question where we were on the process. Kim and her entire team were incredible! I would highly and unequivocally recommend them to anyone!
April 30, 2018
Kim is always prompt in returning calls, very outgoing personality and always answers questions very knowledgably.