jane estes - weddington

Jane Estes

Sr Mortgage Planner

NMLS# 70751
Weddington, NC
Office 980.245.9332
Cell 704.905.3744

About

Jane Estes’ dynamic expertise is a unique blend of experience within the industry that few people can claim. She not only understands the responsibilities of a Sr. Loan Consultant but also possesses the skills associated with processing and underwriting. This unique combination of skill and experience is why Jane has enjoyed tremendous success with Realtors, financial professionals and borrowers.

  • September 30, 2021

    Jane explained in great details everything I needed to do in the process. She was available to answer any questions I had. She made this experience less stressful.

    Charlene P.
  • September 20, 2021

    From the very first phone call with Jane until closing was great experience. She worked diligently and kept me informed thoughout the entire process. She was thorough and took the time to answer all my questions. I couldn’t image working with another lender being a first time homebuyer.

    LaVonda D.
  • August 24, 2021

    Jane was quick to respond and her weekly updates were great. I will gladly do business with Jane again!

    Julia T.
  • August 24, 2021

    Jane answered any questions promptly and showed us options to fit our needs for financing or house.

    David T.
  • July 30, 2021

    Jane is such a delight to work with! Positive energy, goes above and beyond, and communication skills cannot be beat!!

    Chesson S.
  • July 11, 2021

    Jane and her team are the best. We were kept informed weekly of our loan process. Whenever we had a question, someone always answered us back in a timely manner. I have been using Jane and her team for quite a few years and refer her to my friends and family without hesitation.

    Lisa D.
  • July 10, 2021

    Superb service and wonderful recommendations on the best loan to use.

    Virginia B.
  • July 8, 2021

    Great communication of the re-finance options available. The website was great for uploading critical documents and tracking the loan process. Loved the video text messages with periodic loan updates.

    Thomas D.
  • July 6, 2021

    The patience an attentiveness was really above and beyond. Her attention to detail as well as her institutional knowledge imparted confidence throughout the process from introduction through closing. Jane really exceeded our expectations.

    Ramie C.
  • June 30, 2021

    There really aren’t enough words to describe the service that Jane provided me. Jane is professional, understanding, honest, and easy to work with. I really appreciate the way she spoke to me. She made things clear when I was confused about anything we were dealing with. I couldn’t be more happy and she should be recognized for her work.

    Ramie C.
  • June 23, 2021

    All of my questions were directly and quickly addressed making me confident that the process would go well. When I went to my closing, everything was in perfect order.

    Priscilla P.
  • June 20, 2021

    Jane is AMAZING! It was a joy to work with Jane and her team of dedicated experts. I loved getting weekly text messages and being updated each step of the way. Any question I had, Jane was able to answer. Jane is officially a member of our dream team! Thank you, Jane for everything you have done for us to make our dream come true.

    Lauren J.
  • June 20, 2021

    For a service that typically I considered transactional with little benefit of return business, Jane once again reminded me of how great customer service looks. From the speed and promptness to the updates and follow through, working with Jane was an experience that is seldom seen.

    Douglas T.
  • June 19, 2021

    Jane Estes was very professional and very timely with the weekly communications on the process status since day 1. As a first time homebuyer, I was very pleased with her service and how she was able walk us through the entire process step-by-step. She will definitely be recommended to my friends that need to look for similar services.

    Kenneth L.
  • June 19, 2021

    Great communication, easy explanations. Extremely responsive and available whenever needed. Jane and team were wonderful.

    Mark K.
  • June 18, 2021

    Everyone at the office made the process quick and easy. I saved a lot of money and will continue to save for years thanks to this group of hard working individuals.

    Jaime S.
  • June 15, 2021

    Jane is a wonderfully caring soul who took very good care of my husband and I during this process of buying our home. Jane is very thorough and knows her craft. She explains things so that you can understand them and guide you in the right direction in picking the best options for you and your family. I HIGHLY recommend anyone to go through Jane and the rest of Fairway Independent Mortgage Corporation!

    Brittany S.
  • May 29, 2021

    Through and through always amazing customer experience, the experience is felt like a family member helping me through the loan process Jane is awesome!

    Daniel D.
  • May 29, 2021

    Kind. Patient. Available. Clear.

    Lisa H.
  • May 26, 2021

    Jane is the best. Helpful, kind, quick, patient.

    Megan S.
  • May 15, 2021

    Jane was extremely proactive/responsive/professional throughout the entire process. Even despite an unfortunate event(no fault of her own) she still stayed in touch to check in post closing. Highly recommended.

    Aric G.
  • May 11, 2021

    From start to end the process with Jane was so easy to refinance our home. I would have never expected to close within a month of contacting her. Thank you!

    Sharna V.
  • May 11, 2021

    Jane is very responsive, knew the market and delivered on her expectations

    Ashley M.
  • May 10, 2021

    Jane was very helpful in getting my loan set up and completed with a quick turnaround.

    Jeffrey G.
  • May 10, 2021

    Great service, excellent and quick communication, transparency, availability of different options, no pressure, hassle-free process from start to finish.

    Jon V.
  • May 8, 2021

    Jane worked hard to have all of our documents ready for closing by the original date for closing. Well done! We are happy

    Elizabeth P.
  • May 4, 2021

    Jane was very easy to work with and answered all my questions.

    Rebecca R.
  • May 3, 2021

    Updates every week. Getting information to us promptly. Clear explanations as to what was owed and why.

    Mary B.
  • May 1, 2021

    Jane kept us informed at all times, and was always available to answer any questions we had. She was extremely prompt.

    David B.
  • April 27, 2021

    Jane and team were always available to answer any questions and their process is extremely efficient! I felt I was in good hands

    Sonia S.
  • April 26, 2021

    Jane and team made this entire process easy! Step by step information. Very helpful updates at each step of the way. And the video update weekly from Jane was so appreciated. We knew we were in good hands and felt relief that we weren’t caught up in a huge system wondering where things were in the process. The detailed report of all the closing information made the actual closing seamless.

    Edwin S.
  • April 22, 2021

    My experience was quick, easy, and very efficient.

    Paul G.
  • April 22, 2021

    Very easy to work with.

    Neil M.
  • April 20, 2021

    Organized, communicated everything really well.

    Jason A.
  • April 18, 2021

    For a first time homebuyer, it was definitely a crazy experience to figure out everything you need and everything you need to do to make sure you are ready for closing. Jane was always there for questions and had a great line of communication from the start.

    Andrew W.
  • April 16, 2021

    Excellent communication and knowledgeable guidance.

    Bradley H.
  • April 14, 2021

    Jane and her team are just amazing! They go above and beyond for their clients. We love that we don't have to ask for an update! Jane will send a video update explaining what is going on, even if it isn't much!

    Casey C.
  • April 11, 2021

    Jane is always on top of everything. She is in constant communication. Her weekly video updates are greatly appreciated. I'm a realtor and have worked with Jane for many years. It is always a pleasure to have her working for my clients, as well as myself!

    Sarah C.
  • April 9, 2021

    Fast, efficient service. The video explanations of the mortgage costs is a great use of technology and very helpful.

    Stephen M.
  • April 9, 2021

    Jane was a pleasure to work with! The entire process was so speedy, and I loved Jane’s frequent updates. Would recommend 10/10 times!

    Jessica S.
  • April 8, 2021

    Jane was very professional & answered all our questions and responded to our calls in a timely manner.

    Donald H.
  • April 8, 2021

    Good communication, fast response and easy documentation required for loan

    Bruce M.
  • April 8, 2021

    Karen O.
  • December 31, 2020

    Jane is such a professional! She keeps her client updated they ought the process and makes everything easy to understand for the layman. I highly recommend her to anyone who needs a mortgage. She’s terrific.

    Lena M.
  • December 19, 2020

    Jane was great to work with!

    Mavy L.
  • December 19, 2020

    Great communication! Great service! All around trustworthy people.

    Scott D.
  • December 2, 2020

    Jane stayed with me throughout the entire process. It was not an easy one due to personal circumstances, but she never stopped helping me. She always had me and my family's best interest during this process. Jane is the best!

    Diane W.
  • November 4, 2020

    Everything

    Angelica G.
  • November 1, 2020

    Jane and her team are awesome always available for any questions you have

    David C.
  • October 31, 2020

    Fast, easy and handled very professional.

    Barry B.
  • October 29, 2020

    Jane was awesome! Jane Estes was patient, courteous and knowledgeable of what the entire process entailed to acquire a mortgage. She answered our questions with accurate information. The entire team we worked with, were very attentive and pleasant. They are a very service-oriented unit.

    Fred E.
  • October 29, 2020

    You were very easy to work with and so responsive. You made the whole process seamless from beginning to end.

    April E.
  • October 28, 2020

    The process is always so smooth and there is no anxiety because we know you and your team have everything under control.

    Tracy B.
  • October 22, 2020

    Jane made me feel comfortable and confident from our first conversation. She provided very thorough information that was easy to understand and didn’t leave me with questions. As my first home buying process, I don’t think it could have gone any better and I thank Jane for that. Thankful for her support and encouragement!

    Emily P.
  • October 18, 2020

    I’ve dealt with a lot of mortgage lenders over the years in my real estate business and without question Jane Estes and Fairway Mortgage is the very best. The format for uploading docs is awesome. Jane is a seasoned pro who is always in top of what is needed. Personable and professional. The mortgage industry needs a lot more Jane Estes type.

    Glenn B.
  • October 15, 2020

    Everything, Jane always responds right away, very helpful, always answers any questions, simple and easy. Great experience.

    Nicole B.
  • October 14, 2020

    Team understood this was our first purchase, and had a patience

    Lamar M.
  • October 1, 2020

    Jane and her team kept us up to date and informed throughout the whole process. If we called or emailed with a question we received a prompt response.

    Renee K.
  • September 29, 2020

    Jane has always been professional and (always) keeping me in the loop. This is the third time i have used her and will always use her for my needs. As well as passing her information on to anyone who is looking to refinance or buy a property. Thank you Jane for getting S Strand Done. Clarence Haines

    Clarence H.
  • September 27, 2020

    Jane and her team make everything a breeze! I highly recommend her for all your financial needs!

    Lisa E.
  • September 26, 2020

    Jane explained every step in the home buying process thoroughly and made me feel very comfortable when purchasing my first home.

    Katherine B.
  • September 18, 2020

    Everything was fast, easy, well-organized, and Jane and Susan were on top of it. Thank you!

    Douglas T.
  • September 16, 2020

    This is the second time working with Jane and Fairway and it is always such a pleasure working with you. So much easy and very flexible in adjusting the rates and duration to fit with my budget. Thank you very much.

    Zayar T.
  • September 16, 2020

    Very reliable and quick response.

    Myo N.
  • September 14, 2020

    Kane was excellent to work with from start to finish. Buying a home for the first time can be intimidating but she made things easy for us.

    Hannah B.
  • September 7, 2020

    It was fairly quick.

    LaQuitta G.
  • September 3, 2020

    Truly people who care about their clients

    Austin W.
  • September 1, 2020

    Excellent communication and disclosure of costs/benefits

    Shailesh D.
  • August 28, 2020

    Jane is always on top of things, she goes above and beyond to make sure all of our needs are met. She made our refi process so easy when we were in the midst of trying to get married and go on a honeymoon during a pandemic. She also fought for us when our appraisal came back lower than we wanted and helped us get a new one that we were very happy with (at no charge). She is a great person to have in your corner and a pleasure to work with.

    John A.
  • August 25, 2020

    Jane is a super person, very organized and excellent at keeping us updated as our loan progressed. However as closing neared we had MAJOR difficulties. Primarily communication appeared to break down between her and colleagues, perhaps due to Covid and or amount of work load. In more “normal” times I think I would refer her highly.

    Cynthia P.
  • August 23, 2020

    Thad C.
  • August 19, 2020

    Mrs. Jane made everything super easy. We were originally working with another mortgage company but they made me feel like just a number. We had worked with Jane in the past a remember how nice and helpful she was. She was the sole reason we switched mortgage companies and it was a great decision! Will definitely go straight to her next time.

    Angela L.
  • August 18, 2020

    This was our second time to work with Jane and her staff. Absolutely the best communicators in the industry. The combination of technical knowledge with down to earth kindness is something so rare these days. Simply a pleasure.... Denton

    Denton W.
  • August 12, 2020

    Good communication on what was happening. Fast service.

    Robert S.
  • August 10, 2020

    Our experience was excellent. Not only was the mortgage process very smooth and you made sure we understood what was going on along the way, but I truly believe the extra efforts made by you helped us win while bidding on the house. We'll be forever grateful for that.

    Daniel J.
  • August 7, 2020

    We were under contract to buy our first home. Everything was going great, but them we had a low appraisal. We even appealed it because it did not match the comps at all. So we switched lenders at the last week before close and were able to get a new appraisal and it hit the mark. Our closing date only pushed out 2.5 weeks and everything went smoothly. Thanks Jane. For helping us get our first home!

    Stephen B.
  • August 5, 2020

    I had a great experience with my ReFi! Simple, convenient and fast results. Numbers were on target from the beginning! No surprises!! I would highly recommend!

    Linda S.
  • August 2, 2020

    Jane was knowledgeable about product and programs that we're available to use. She made herself by phone and email, not shying away from any questions and willing to review information she did share. Her demeanor was always positive, which made her very approachable. She was proactive on her end, which helped us prepare for what we needed to do on our end in a timely fashion.

    jomarab2018 .
  • August 2, 2020

    Jane was knowledgeable about product and programs that we're available to use. She made herself by phone and email, not shying away from any questions and willing to review information she did share. Her demeanor was always positive, which made her very approachable. She was proactive on her end, which helped us prepare for what we needed to do on our end in a timely fashion.

    Jonathan B.
  • August 2, 2020

    Jane was knowledgeable about product and programs that we're available to use. She made herself by phone and email, not shying away from any questions and willing to review information she did share. Her demeanor was always positive, which made her very approachable. She was proactive on her end, which helped us prepare for what we needed to do on our end in a timely fashion.

    jomarab2018 .
  • July 31, 2020

    Working with Jane for the second time was more than a pleasure. Jane is so easy to work with! She is happy to answer all your questions, even when you happen to ask the same ones multiple times! I don’t plan to move soon but when I make my third home purchase, I’ll be looking to work with Jane for a third time!!

    Alicia C.
  • July 27, 2020

    Jane and her team are easy to work with, thoughtful and get the job done with as little pain as possible. This is my second time working with her and I can't imagine working with anyone else.

    Angela B .
  • July 27, 2020

    Jane and her team are easy to work with, thoughtful and get the job done with as little pain as possible. This is my second time working with her and I can't imagine working with anyone else.

    Angela B .
  • July 18, 2020

    As first time home buyers, Jane was an amazing explaining the whole process with us. She was able to guide us through any potential issues and always made sure we felt comfortable during the process. She kept us updated and stayed in communication with us every step of the way.

    Kristina B.
  • July 16, 2020

    Jane (and everyone on her staff) is pleasant even under stressful circumstances. She made sure we were able to close as soon as possible and always kept us updated on the process of approval.

    Angela B.
  • July 15, 2020

    Extremely easy process for someone (me) that knows very little about the home buying process. Made everything work in my favor, and extremely positive through the whole experience.

    Devin T.
  • July 13, 2020

    The Thursday video text updates helped us know where we were as we moved through the process. Jane made her cell phone number available for us to call or text with questions.

    Walter D.
  • July 8, 2020

    Third time using Jane, first time for a re-finance. Process couldn't be smoother!

    Thomas C.
  • June 26, 2020

    Great communication and set expectations

    Domonique T.
  • June 25, 2020

    Jane and the whole team at Fairway were great from the beginning to end. From answering our questions to our weekly video update. We couldn't have asked for a better team. My wife and I are very thankful.

    Brandon F.
  • June 23, 2020

    The updates from Jane even during a pandemic we’re above and beyond. She took so much time to make sure I understood everything and had everything in order for closing.

    Kelsey G.
  • June 17, 2020

    Jane is so great to work with! She is great at providing video and email updates and her team is great at communication as well!

    Annastasia C.
  • June 17, 2020

    Jane never made me feel rushed or pressured during the whole refi process. She explained each step in detail for me and was always available with a quick response to my questions. Her team was friendly and attentive as well.

    Margaret S.
  • June 16, 2020

    JANE IS VERY EASY TO WORK WITH AND KNOWS HER STUFF!!!

    William B.
  • June 13, 2020

    Jane was so patient and explained things well. At each phase of the process, she broke things down. It was helpful sending emails, following up and explaining! She went line by line and was always willing to assist.

    Reginald W.
  • June 11, 2020

    Weekly updates on progress

    Ryan H.
  • June 10, 2020

    Provided excellent customer service. Very detailed oriented. We were walkthrough step by step and guided from the beginning to the end.

    Eileen B.
  • June 10, 2020

    Jane and her staff are wonderful. Great communication and friendly. Not to mention they are all well organized and good at what they do.

    Seth T.
  • June 9, 2020

    Everyone was so nice and very quick to answer questions as i needed them! The whole process went very smoothly.

    Thomas S.
  • June 6, 2020

    The updates, the friendliness of everyone and their organization skills made this an awesome experience!

    Alyssa T.
  • June 2, 2020

    Jane and her team are amazing! This is my 3rd time working with them and it is great every time! They make everything so easy and explain everything every step of the way. I am so thankful I was able to work with them again and have a stress-free experience! Thank you! 🙂

    Lauren G.
  • May 30, 2020

    Jane and her staff were exceptional to work with, they were helpful in so many ways right up to the last minute. I have and will continue to recommend them to anyone I can.

    Becky A.
  • May 27, 2020

    I really appreciate Jane and working with her. I personally found one member on her team to be a little rude. The rude crew member never apologized or acknowledge when brought to her attn., I also sent the same email to Jane and too never received a reply. I almost withdrew my business at that point, I stayed because of my positive experience with Jane previously. The closing attorney handled their role very poorly and did not handle their due diligence professionally.

    Robert S.
  • May 25, 2020

    Everything was easy

    Justin C.
  • May 24, 2020

    Jane and everyone we worked with were friendly and made the buying experience a pleasant and easy experience.

    Michael A.
  • May 23, 2020

    Jane and her team are great to work with. They keep up with relevant processes, communicate with clients in a timely fashion, and ensure the documentation is done correctly. You can't ask for a better team for your mortgage and refinancing needs.

    Charlotte K.
  • May 23, 2020

    Jane provided very good service to reach my goals in refinancing. She was very personable and knowledgeable, and kept a good line of communication during the process.

    Vincent F.
  • May 21, 2020

    Exceptional lending experience! Thank you Jane!!

    Rhonda A.
  • May 7, 2020

    Jane is always great to work with, she's friendly, honest, supportive and quick.

    Mandi J.
  • May 7, 2020

    Jane has a great, unteachable skill in building genuine relationships with her clients. Jane and her entire team work around the clock to make the refinancing process seamless and stress-free, leading to quick closings and savings. THE ONLY MORTGAGE PLANNER I WILL WORK WITH!

    Christopher J.
  • May 6, 2020

    Very professional but yet very caring! No surprises at closing. Made sure we understood all the important details and steps through the process.

    Darlene O.
  • May 5, 2020

    Very easy refinance. Jane and her team are great to work with

    Jesse M.
  • May 5, 2020

    Too many paper to e-sign.. seems like we were doing them daily at one point near the end... in their defense, the virus may have had something to do with it? Also, we thought that it was a little much not to be able to buy anything during this period because of the credit rating... but in their defense, I do understand. I’m sure some people may go out and buy a new car etc., I get it.. That’s about it.

    Michael O.
  • May 4, 2020

    Jane always makes herself available to her clients and explains everything throughout the process. She has a great attitude and spirit and I love working with her!

    Marie S.
  • May 1, 2020

    I just closed my second transaction with Jane. For both, she and her team were great with clearly communicating the process and requirements and answering all my questions.

    Annette E.
  • April 25, 2020

    Thanks!

    Lori H.
  • April 12, 2020

    Timely, professional, and friendly!

    Albert W.
  • April 11, 2020

    We think Jane is super approachable. Jane and her team made the home refinance process super easy for us! So glad we worked with them.

    Babar K.
  • April 7, 2020

    It was easy!

    Bradley H.
  • April 7, 2020

    Quick and easy

    Jaymie H.
  • April 7, 2020

    Jane was very friendly, thoughtful and extremely intelligent. Easy to contact and talk to.

    Michael J.
  • April 6, 2020

    Jane and her team were always available for questions that I had, and were open to walking me through things in plain language. This was very helpful as a first time buyer

    Nicholas R.
  • April 3, 2020

    Andrew S.
  • April 2, 2020

    Jane and her team are competent, easy to do business with and get things done.

    Valerie P.
  • March 11, 2020

    Great communication through the entire process!

    Kyle L.
  • March 11, 2020

    Jane and her whole team are fabulous!

    Bobbadean L.
  • March 11, 2020

    Jane and her team are very accessible and quick to respond to any calls or emails to make the very stressful process of refinancing a mortgage or entering into a new mortgage effortless on my part!

    Madelon H.
  • March 9, 2020

    the accessibility of communicating via email or phone. the emails regarding whos on your team, and what to expect. The fact that any "dumb" question isn't dumb and will happily be answered 5 times if needed : ) The support, the emotional support, the excitement received from the team, just the straight ease of it all!

    Katharine L.
  • March 7, 2020

    We've worked with Jane on our last 2 houses and she couldn't be any better. She's very detailed, responsive, and explains every part of the process to you so you feel good about where things are at. It's good to find people you can trust.

    rameysm .
  • March 7, 2020

    We've worked with Jane on our last 2 houses and she couldn't be any better. She's very detailed, responsive, and explains every part of the process to you so you feel good about where things are at. It's good to find people you can trust.

    rameysm .
  • March 5, 2020

    Jane is awesome to work with by being so detailed and so pleasant in relaying information to us.

    Steven R.
  • February 26, 2020

    The personalized messages and easy sign up for call times was great!

    Henry T.
  • February 24, 2020

    Jane played a huge role in making our first home buying experience go smoothly and quickly!

    Joshua W.
  • February 7, 2020

    Jane and Susan are very personable and easy to talk to. I appreciate their follow-up and their timely communication. Jane and her team do a great job of navigating their clients through the mortgage process! Excellent service!!!!

    Rebecca W.
  • February 5, 2020

    Jane was very helpful and guided us through a very stressful process. She was always positive and was very Knowledgeable about all of our questions we are very thankful for her level of expertise and patience.

    Darnell J.
  • February 1, 2020

    Jane was a pleasure to work with. She answered all of our questions quickly and was there every step of the process!

    Lindsay H.
  • January 20, 2020

    Jane is absolutely the very best! She made us feel comfortable and was with us every step of the process. I would Highly Recommend her.

    sedrick m.
  • January 20, 2020

    Jane is absolutely the very best! She made us feel comfortable and was with us every step of the process. I would Highly Recommend her.

    sedrick miller .
  • January 18, 2020

    Jane was prompt with her explanations and extremely thorough providing us with updates. The video updates were my favorite and extremely personable!!! Being a first time home purchaser, I didn’t have to worry about whether or not our numbers would be the best fit and never felt like our best interest was not on her mind. Thank you for your stellar professionalism and comforting support through the end. Highly recommended to anyone!

    Stephanie M.
  • January 17, 2020

    Jane and team were so great to work with. They communicated clearly and quickly, answered any questions that came up, and walked me through every step of the process. The video updates and text message check ins were thoughtful touches and made me feel very in the loop. I got the genuine sense that they cared and shared in my excitement as things moved forward. I'll happily recommend Fairway to anyone I know. Thank you!

    Jennifer A.
  • January 17, 2020

    Jane was very professional and with is every step of the way!

    Sedrick M.
  • December 16, 2019

    Went above and beyond with everything. Was always in constant communication. Took a lot of first-time home buying stress away.

    Daniel J.
  • December 5, 2019

    Jane and her staff were very understanding and was able to handle things quickly.

    Michael H.
  • December 2, 2019

    Great service thru out loan process. Thank you very much

    Clarence H.
  • November 30, 2019

    She was very professional a d detailed. Explained everything very well.

    Karen Y.
  • November 30, 2019

    Jane was patient and kind throughout my entire house building experience. I wouldn't trade her for the world. Thanks so much.

    Ty F.
  • November 17, 2019

    Jane was great from beginning to end. She kept us well-informed and answered every question we had.

    Camellia D.
  • October 27, 2019

    I don't have words like to thank you, it was very fast, excellent service

    Blanca R.
  • October 26, 2019

    Have used Jane several times. Won't use anyone else. Takes care of me like I'm family.

    Steven W.
  • October 22, 2019

    Responsive, knowledgeable, flexible, professional. Very much appreciated working with Jane.

    Robert P.
  • October 11, 2019

    Jane was good about keeping us in the loop. Towards the closing day her team did get a little disconnected but we worked it all out.

    Thomas M.
  • September 30, 2019

    Jane and staff were efficient, knowledgeable, and amazing in helping me navigate the sometimes confusing process! Can't say enough good things about this team. Would highly recommend them for any mortgage needs!

    Tammy S.
  • September 16, 2019

    Jane was so great to work with! Highly recommend!

    Annastasia C.
  • September 16, 2019

    Seamless process that kept us updated throughout!

    Thomas C.
  • September 15, 2019

    Jane made my experience so pleasant! It was so easy! I will only use Jane for all my loans in the future! Lisa EC

    Lisa E.
  • September 12, 2019

    .

    Jessica B.
  • September 9, 2019

    Always pleasant, returned our calls, very efficient with paperwork. Jane and her team worked to give us a mortgage that fit us so that we could have a wonderful life. I have never worked with a mortgage company that was so easy and they knew what we needed. I would recommend Jane and her team to anyone. They are by far number one in my book.

    Tammy B.
  • September 9, 2019

    Always pleasant, returned our calls, very efficient with paperwork. Jane and her team worked to give us a mortgage that fit us so that we could have a wonderful life. I have never worked with a mortgage company that was so easy and they knew what we needed. I would recommend Jane and her team to anyone. They are by far number one in my book.

    Tammy B.
  • September 9, 2019

    Always pleasant, returned our calls, very efficient with paperwork. Jane and her team worked to give us a mortgage that fit us so that we could have a wonderful life. I have never worked with a mortgage company that was so easy and they knew what we needed. I would recommend Jane and her team to anyone. They are by far number one in my book.

    Tammy Bryant .
  • August 28, 2019

    I like that Jane kept us informed of the process and was available at any time to answer our questions no matter how small.

    Michael D.
  • August 25, 2019

    Very polite; clear in instructions and requirements

    Christian H.
  • August 21, 2019

    Jane was absolutely wonderful, answered all of my questions with a quick response. We had a big move and she mad it very easy for us! I would recommend her to anyone. Also the staff we worked with while Jane was out was absolutely amazing! Thank you all!!

    Courtney F.
  • August 21, 2019

    Jane was fantastic throughout the entire process. She was extremely transparent and answered all of my questions with urgency. As a first time home buyer, it was great to have someone to hold my hand. Would definitely recommend and use again.

    Nicholas H.
  • August 15, 2019

    This is our second experience with Jane and her team and like the first, it was excellent. Professional, competent, proactive and helpful. Can't say enough about them!

    Valerie P.
  • August 14, 2019

    Communication was almost daily. She was always responsive to any questions we had!

    Timothy M.
  • July 26, 2019

    Jane and her staff are real professionals and make the process very smooth with great communication and customer relations.

    Gary P.
  • July 23, 2019

    Everything went smooth and fast.

    Jeffrey H.
  • July 21, 2019

    Love that I could tell you were very concerned about my well being.

    James T.
  • July 8, 2019

    Jane explained the process in great detail for ma and was very reassuring

    Margaret S.
  • July 2, 2019

    Jane made everything very easy and quick

    Jade B.
  • June 27, 2019

    The out of state job transfer was very stressful for us and Jane "held our hand" throughout the entire process! Jane was even at our closing appointment, welcoming us to Charlotte with hugs!!! Jane Estes is absolutely the BEST!!!

    Anne K.
  • June 26, 2019

    Jane was a great bridge between underwriting and us

    Brian K.
  • June 19, 2019

    Appreciated the ongoing communication.

    Kayla M.
  • June 14, 2019

    Jane made it easy. She was wonderful. Very efficient , very thorough . I would recommend Jane to all of my friends

    Barry B.
  • June 14, 2019

    We have used Jane before and she and her team are exceptional. They keep you in the loop every step of the way and make a stressful situation seamless.

    Tracy B.
  • June 12, 2019

    Jane and her team were amazing to work with. They were extremely thorough and they were always a phone call away. For someone who didn't have any background, or experience with mortgages, loans, financials, etc..., she was very helpful. She sent Thursday update videos where she explained what the current status was for everything we were working on or waiting for. Her team was just as great and she was!

    Sarah F.
  • June 6, 2019

    Jane and her team was on top of the home mortgage process. We were closing in less than 30-days, which made things a little harder. But with her help, and that of her colleagues, we were able to get it done seamlessly.

    Charlotte K.
  • June 5, 2019

    Jane and her team were quick to respond and full of information during our home buying process. They made us feel comfortable in a time where stress and paperwork, both, seemed to be overflowing. We would absolutely recommend them for any home financing needs!

    Julie B.
  • June 4, 2019

    Jane and her team where great!

    Katlyn M.
  • May 26, 2019

    Jane and all the people involved were great. Quick response time and fast closing! Thanks so much!!

    Peggy O.
  • May 25, 2019

    I did not know Jane Estes before this experience, yet felt an immediate connection to her. She was both professional and personable, and she kept me fully apprised every step of my loan process. I found Jane to be very knowledgeable and very approachable. She was never too busy for my questions and her answers were always easy to understand.

    Jennifer H.
  • May 22, 2019

    I'm a first time home buyer and I had poor knowledge on the overall process. Jane took the time to guide me trough it and explain the best way to proceed. I cannot express how grateful I'm for her guidance and knowledge that made this whole process possible. I will forever be grateful to her for helping me become a owner of a beautiful house!

    Jacqueline L.
  • May 21, 2019

    Timely communication and overall thorough process! Jane is the BEST!

    Harry M.
  • May 17, 2019

    Very helpful and informative throughout the whole process. Truly helped to make my first time as easy and enjoyable as possible.

    Justin G.
  • May 16, 2019

    Having to use the proceeds of NYC house sale to buy one in NC without physically being in NC gave us a good deal of stress. However, their customer service was so good, it kept stress to a minimum. All legal requirements proceeded seamlessly and we were kept constantly informed as to the progress.

    Eugene R.
  • May 14, 2019

    communication skills

    Allen B.
  • April 23, 2019

    Extremely knowledgeable and very helpful. We wouldn't have our house without Jane!

    Chris P.
  • April 1, 2019

    Jane was spectacular at all stages of the process. She made for a seamless, painless and enjoyable experience in buying a house. We loved the video updates, the coordination with others in the office to keep us abreast of everything as it progressed and her vast expertise to guide us through from start to finish. We WILL be buying another house and it WILL be with Jane!! Thanks again Jane!

    Dorothy G.
  • March 28, 2019

    Jane is on the ball every step of the way. She and her team clearly communicate the expectations and are patient with clients. I cannot say enough good things about Jane, which is why we have worked with her on each house we have purchased in Charlotte.

    Jonathan W.
  • March 27, 2019

    Jane and her team were always available to answer any questions we had. I highly recommend them.🌝

    Yawa E.
  • March 19, 2019

    Great experience. Every step along the way was well communicated. Love the video updates and explanations!

    Brandon T.
  • March 13, 2019

    Jane was beyond exceptional and informative. She stayed in direct contact with me throughout the entire process, and even provided weekly video updates. I thought that was very unique and made my experience a 10 out of 10. I appreciate all her hard work and dedication!

    Christopher N.
  • March 5, 2019

    Fast and reliable information, and all up front estimates and preapproval numbers spot on. Excellent experience, Jane and her team made the whole stressful process seamless and easy.

    Madelon H.
  • March 1, 2019

    Jane was so helpful and communicative! We are first time home buyers and she really took the time to explain everything in detail so that we could understand it. She reached out every step of the way to make sure we were comfortable and that all of our questions were answered. I would recommend Jane and Fairway to any and everyone!

    Kathryn L.
  • February 26, 2019

    Jane made buying our first home a better experience than I initially anticipated. From her weekly update videos to daily emails, I never felt out of the loop.

    Joshua S.
  • February 23, 2019

    We loved that we received a personal experience with Jane! She was proactive, sincere, and very knowledgeable and professional. She made our first home buying experience as easy as possible!

    Lydia S.
  • February 5, 2019

    Jane is very knowledgeable and friendly. She made the loan process go very smoothly. Jane always kept us informed on a weekly basis with updates. It was a great pleasure dealing with Jane Estes. Highly recommend Jane and her services.

    Angela S.
  • January 7, 2019

    Always knew what was needed from me, great communication, and tons of support from everyone.

    Frank T.
  • December 28, 2018

    The extra attention and keeping us informed as we progressed through the process. Not asking for bits and pieces of information as we went, asking up front.

    Donald J.
  • December 27, 2018

    Jane went the extra mile to help refinance my home. She kept me inform of every process and got things done in a very timely matter. I would highly recommend her to friends and family!

    Frankie D.
  • December 25, 2018

    Jane just takes care of everything. She is very thorough and reliable and nice!

    Eilene J.
  • December 21, 2018

    Easy to work with, great experience!

    Nicholas V.
  • December 18, 2018

    Very attentive to our needs and providing weekly updates. Team was easy to work with.

    Thomas M.
  • December 13, 2018

    Jsne and the employees of Fairway made us feel like a part of the family.

    Linda D.
  • December 13, 2018

    Everyone was so very nice. You all went above and beyond to help us get preapproved for a mortgage so we could buy this wonderful home

    Mary D.
  • December 10, 2018

    Jane kept us informed and up to date regarding the loan process. Her staff was also helpful with document uploads. Once we had an offer accepted, we were able to close in 3 weeks. Excellent service!

    Janette L.
  • December 10, 2018

    Great communication. Always available. Thanks Jane.

    Hal B.
  • November 19, 2018

    I must say after being in Real Estate for 25 years and dealing with hundreds of lenders, Jane stands alone when it comes to every part of the transaction. i could state so many things she does extremely better then any lender i have dealt with but i will simply say this.. If you want stuff done right the first time, incredible communication, personal service and doing all the right stuff, hire Jane Estes. I have never been more impressed. All the big banks suck, wells fargo to be one of them

    Clarence H.
  • November 14, 2018

    She was helpful in making everything go nice and smooth

    Michael W.
  • November 12, 2018

    Jane was excellent to work with while buying my first home! She truly made the whole experience run smoothly and answered all of my questions in a way that made sense. She provided weekly video chat updates throughout the home buying process. I never once worried about anything going on behind the scenes. I highly recommend Jane!

    Lindsay H.
  • November 11, 2018

    Most excellent experience!

    Peter C.
  • November 1, 2018

    Jane and her team are extraordinary in every way, they made our recent home purchase unbelievably easy and customer service is beyond compare. I recommend Jane and her team without reservation to anyone buying a home - be prepared to be spectacularly impressed!

    Kimberly H.
  • October 22, 2018

    Jane and her team were awesome! They really worked hard to get everything done for a quick closing. Jane answered all questions and concerns in a timely manor and was there when we need her!

    Sara O.
  • October 2, 2018

    Jane was very informative about the lending process. Her analysis showed us we should not put down as big a down payment as we originally intended, for best financial results. She was also very communicative and available,

    Elissa N.
  • October 2, 2018

    Jane was always very nice, warm, and welcoming. She explained things well and was never condescending or ever made you feel rushed. Her time was always yours.

    John N.
  • September 27, 2018

    Jane maintains a high level of communication throughout the process, and she helps make a complicated process less confusing. Moreover, I always felt like she had my best interest in mind when helping me navigate the many options I had when determining the direction of my mortgage. Thank you, Jane!!

    Deborah P.
  • September 26, 2018

    Great experience overall! The team was amazing from start to finish. I am glad I partnered with Jane and her team!

    Curry H.
  • September 9, 2018

    Jane was amazing! She handled all my questions - and then some - quickly & thoroughly. The entire process was so smooth, fast and easy - because she made it so! I am recommending her to everyone I know!!!

    Ella C.
  • September 3, 2018

    Helpful, friendly, patient, kept informed and up to date on the entire process! She made this process the best it could be and we greatly appreciate her and her staff for their attention to detail and technical help every step of the way! We will recommend Jane and her staff! Thank you all so very much!

    James H.
  • August 25, 2018

    Jane and her team are very professional, personable, and knowledgeable. They always made us feel that we were #1 and that no question was silly. Jane always kept us in the know on every step of the process by either an email, a call or her friendly videos (which I thoroughly enjoyed). She promised a quick closing (3 weeks) and her team got it done with no hiccups. Thank you Jane, Jennifer, Melinda, and Susan. Great job .

    Lynne H.
  • August 20, 2018

    Jane and team went above and beyond to assist us in obtaining our mortgage.

    Melania C.
  • August 17, 2018

    It was quick and easy

    Michael H.
  • August 14, 2018

    Jane and her team are so personable. They really get to know you and work their magic. It was great working with Jane again.

    Amy H.
  • August 14, 2018

    Jane and her team were professional, easy to work with and very proactive. Great experience!

    Valerie P.
  • August 7, 2018

    I loved working with Jane and her entire Team! Every step of the way I was informed and knew that they were handling my loan. It was the best real estate experience of my life! Look forward to many more!

    Lori H.
  • August 7, 2018

    Clarity around basic issues and handling of issues that I normally would have to deal with.

    Keith O.
  • August 3, 2018

    Communication was excellent, genuine, honest, and timely. Without question two facts are validated....she knows what she is doing....and she truly cares. We tremendously appreciate Jane and wish her a fantastic career.

    Denton W.
  • August 2, 2018

    Working with Jane was a wonderful experience! She and her team made everything seamless and so easy. A real joy and pleasure working with them.

    Misty W.
  • July 28, 2018

    Everyone was pleasant and helpful even when we were getting anxious.

    Jennifer M.
  • July 22, 2018

    She took care of everything for us. And did it with a smile.

    Mary W.
  • July 4, 2018

    Jane was fantastic and made the process so easy! Each week she made videos updates to let us know where we were in the process. Highly recommend!!!

    Ashley H.
  • July 3, 2018

    Jane is definitely a professional. She kept in constant contact and updated us weekly. She made this a smooth transaction. She knows her stuff and made everything so convenient with all the latest technology. Thank you Jane.

    Michael T.
  • July 2, 2018

    Great service, we were given information to make decisions based on the numbers -way beyond the basic needs.we really appreciated her offering suggestions and helping us to decide what was best for our current needs.

    Peter K.
  • July 2, 2018

    Jane and her staff were on top of the process from the beginning to the closing. The communication and updates on the process kept us informed.

    Gary P.
  • July 1, 2018

    Working with Jane and her staff was a wonderful experience. The open line of communication was fantastic! She and her team answered all my questions. We really enjoyed working with her, she made a stressful situation a breeze! Thank you so much!.

    Sue S.
  • June 30, 2018

    Jane found a mortgage that was just right for my situation at an amazing rate. There was no unnecessary paperwork. This was the quickest and easiest mortgage process I have ever had.

    Andrea O.
  • June 30, 2018

    Jane and her whole crew just did the best job that anyone could ask for. They helped my wife and I from beginning to end. We could not have asked for better people to work with. Thank you again for all your help.

    Robert S.
  • June 15, 2018

    Phenomenal communication, unparalleled service. Jane is THE consummate professional.

    Christopher J.
  • June 5, 2018

    Jane was absolutely amazing to work with through the loan process. She made it all very simple and kept us informed and answered questions we didn't know needed asked. Thanks for making this a stress free and straightforward process!

    Jeffrey F.
  • June 5, 2018

    Jane was professional, extremely responsive and made the process easy to understand.

    Mary H.
  • June 1, 2018

    Every step in our house buying process went fantastic from the first day to closing!

    Robert S.
  • May 30, 2018

    Jane and her associates were very patient and understanding with us since we had not purchased a home in over 30 years and were not accustomed to doing things via the internet.

    Rhonda S.
  • May 26, 2018

    Great use of tools to explain the process.

    Malvin S.
  • May 25, 2018

    Jane was great to work with! She gave me weekly updates as to what was going on and what paperwork was needed from me. Jane always responded promptly and was very clear as far as what needed to be done. I would highly recommend anyone to working with her on the purchase of a home!

    Zachary C.
  • May 17, 2018

    Easy to work with. Knowledgeable and informative!

    Anna S.
  • May 14, 2018

    Quick, accommodating and easy!

    Andrew B.
  • May 4, 2018

    Jane was very easy to work with! She made everything go smoothly and I definitely appreciated that!

    Vadim Y.
  • May 3, 2018

    It was a pleasure working with Jane. We needed to move quickly on our mortgage and Jane and her team delivered. The entire process was great!

    Samuel R.
  • May 3, 2018

    You were timely, helpful, and explained things very well

    John D.
  • May 3, 2018

    Jane was in top of everything and made the process as simple as possible. Excellent communication throughout.

    Kelly K.
  • May 3, 2018

    Jane and Fairway Mortgage is hands down the best in the area. They use real people to underwrite your loan instead of an computer software. I was denied after pre approval from another company almost 2 weeks before my closing date, Jane and company were able to step right in and got everything ready for underwriting and sent me videos explaining every step from processing to closing. I am now a proud first time homeowner and this may not have been possible if it wasn't for Jane Estes.

    Dennis W.
  • May 1, 2018

    She was amazing!! Always responsive. I loved her Thursday updates that she sent via videos!

    Kelly M.
  • April 30, 2018

    Jane was fantastic! She went above and beyond for us. She kept an open line of communication. We received weekly video updates!

    Casey Z.
  • September 20, 2014

    Jane is fabulous! She and her right arm, Dan, are the most responsive and competitive lenders I know. I refer my buyers to Jane, knowing that her focus is not on the commission she will make, but on putting together the absolute best package for my buyers, and giving them first class service every step of the way. If she for whatever reason cannot help them, she will be totally up front and then refer them to someone who can. I cannot say enough wonderful things about this lender!

    Beth S.
  • September 20, 2014

    Jane is fabulous! She and her right arm, Dan, are the most responsive and competitive lenders I know. I refer my buyers to Jane, knowing that her focus is not on the commission she will make, but on putting together the absolute best package for my buyers, and giving them first class service every step of the way. If she for whatever reason cannot help them, she will be totally up front and then refer them to someone who can. I cannot say enough wonderful things about this lender!

    BethSmithShuey .

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