Hayden Poell

Hayden Poell

Loan Officer

NMLS# 1859023
Cornelius, NC 28031

Direct: 704-773-0253


Hayden Poell from Fairway Independent Mortgage Corporation in Lake Norman, NC is committed to providing the best home loan solutions for his customers. Backed by excellent operations and a company that truly cares about people, Hayden has a goal of helping everyone achieve their dream of owning a home.

  • July 27, 2021

    Hayden is a great communicator and explained every step of my refinance process clearly. He is very knowledgeable and did a fantastic job of making sure I understood everything. He even set up my closing virtually so I didn't have to leave my kitchen table. I would definitely recommend him!

    Jennifer B.
  • July 23, 2021

    Hayden really worked with us to make sure this process was smooth. Our initial experience wasn’t the best, but he worked super hard to make sure we were confident when we started the process over. His customer service is superb!

    Katherine R.
  • July 16, 2021

    The communication was on point from start to finish. He made me fill at ease that everything was going well. Always available to answer questions and keep me updated on the loan process. Hayden is the Man.

    Craig M.
  • July 5, 2021

    Hayden was transparent and only accepted success in approving our mortgage. He communicated both good and bad news, and explained the process as we moved forward.

    Charles C.
  • July 2, 2021

    Hayden was transparent and communicated with us every step of the way.

    Ethel C.
  • June 23, 2021

    Hayden was very personable, professional, and provided updates promptly. I appreciate having the opportunity to work with him and his team!

    Brenda S.
  • June 17, 2021

    Hayden is so trustworthy. He explained everything and walked me through the entire process. He made me comfortable to discuss things like credit and finances. I will always come to him for all of my mortgage needs.

    Stephanie S.
  • June 14, 2021

    Regular and clear communication. Advise in a variety of areas and including the 'why' for the advise.

    Bradly W.
  • June 10, 2021

    Hayden Poell made the process very easy. He was approachable and informative throughout, and was always available by phone and email to answer questions.

    Andrea B.
  • May 26, 2021

    Hayden was always in communication with us and guided us through the experience every step of the way. When we had questions he always answered immediately and always in a way that was easy to understand. We will definitely refer Hayden to any of our friends who are thinking of purchasing a home in North Carolina.

    Charles B.
  • May 25, 2021

    Hayden was organized and thurough throughout the process and took the time to explain details of documents clearly. Additionally, he worked with a sense of urgency.

    Joshua K.
  • May 16, 2021

    Easy to work with. Very knowledgeable.

    Christopher C.
  • April 12, 2021

    Hayden was always on top of things throughout the whole loan process. He was very thorough when explaining things to me and helped me to better understand a lot of things regarding the mortgage process. He was professional and answered my emails right away every time I reached out with questions or concerns. If I ever need to have these types of services in the future Hayden will be my first choice !

    Taylor H.
  • April 2, 2021


    Mackenzie G.
  • March 21, 2021

    Hayden is prompt and great with follow through. He was always available for questions.

    Jason M.
  • March 19, 2021

    Your team was very respectful and helpful to my family while we moved from a different state. Moving between states can be challenging with the different legal laws. Hayden and his team were wonderful in helping the navigation through our especially during the pandemic!.

    Heather M.
  • March 16, 2021

    Quick, thorough, great service.

    Diana M.
  • March 16, 2021

    Hayden made the entire experience very easy for us! He was responsive and clearly communicated each step of the process.

    Anna R.
  • March 7, 2021

    The simplicity of it all. This was my first time buying a house and I thought it would overwhelming. The only overwhelming part about this whole experience was actually finding the right house. Once you do find the right house though, everything else was a breeze and taken care of by Hayden and his team.

    Jared S.
  • March 5, 2021

    Kept me up to date and on top of all parts of the process. Great loan officer

    Dalton R.
  • February 26, 2021

    Fast, attentiveness, knowledge, friendliness

    Mirko T.
  • February 23, 2021

    Hayden did an all around excellent job in processing our mortgage and keeping us informed of the status.

    Robert B.
  • February 19, 2021

    Very attentative to needs. Prompt in all responses. Kept informed throughout process. Addressed all concerns.

    Roseanne B.
  • February 10, 2021

    This was a not an easy property to get to closing , but throughout the whole process Hayden was very helpful and professional and his knowledge helped myself and my seller he guided us through each and every step . He was always available to answer questions and always updated as soon as he had new information I highly recommend Hayden Poell!!

    David I.
  • February 10, 2021

    Hayden was on top of things and communicated very well. It was pleasant experience, in a time that is so uncertain. Thank You, Karen Abell

    Karen A.
  • February 6, 2021

    There were late requests for information that were difficult to retrieve and send in time for closing.

    Thomas B.
  • January 25, 2021

    I felt that we maintain good communication despite my busy schedule,

    Adriana C.
  • January 24, 2021

    Very helpful and easy to contact

    Jennifer B.
  • January 23, 2021

    My husband and I recently refinanced our home with Hayden Poell. We checked out a few other companies and I'm so thankful that Hayden was recommended to us and we chose to work with him. The entire process went extremely smooth because he walked us through each step explaining what will happen and what could happen. Hayden was extremely honest, professional, knowledgeable, and a pleasure to work with! HAYDEN saved us more money each month than I ever expected. We trust Hayden and his team and will definitely use him for our future needs.

    jackb j.
  • January 21, 2021

    The overall experience was much easier than we expected. Hayden was very professional, knowledgable, pleasant, honest, and explained things in a way that we understood with each step. He refinanced our home and saved us so much money every month. We will recommend him to everyone! Thank you Hayden!

    Jane B.
  • January 17, 2021

    Very responsive. Great communication that was easy to understand.

    Michelle M.
  • January 11, 2021

    Hayden was incredibly easy to get in touch with and answered any and all questions I had promptly. He went over all the closing docs with me prior to meeting with the attorney, so I felt incredibly confident going into the closing. When I found an issue with the closing disclosure he got it fixed within an hour and ensured everything was ready for the closing the next day. My final mortgage payment is even lower than he had originally estimated!

    Katherine C.
  • January 6, 2021

    Start to finish- Hayden and Charity were communicative and helpful, answered all questions, and went beyond my expectations.

    Stephanie S.
  • December 23, 2020

    Hayden is a very respectful and Knowledgeable young man. He kept me updated and things went very smoothly.

    Joseph N.
  • December 11, 2020

    Hayden was very personable, informative, and knowledgeable. He kept me informed the entire way and made sure I understood everything. He made sure everything was handled quickly and correctly, making the process a very easy one. He was able to get me in my dream house! He made me feel confident and secure, knowing that I was in good hands.

    Sharelle M.
  • November 11, 2020

    Hayden was always courteous and always answered calls promptly. Also very knowledgeable in the field. Made a big decision very smooth.

    Nevys M.
  • November 9, 2020

    Previously, I used Wells Fargo. What a nightmare! In comparison, working with Hayden has been a phenomenally positive experience. He answered my questions and followed up with the process ensuring the process was smooth. I cannot imagine using anyone other the Hayden for refinancing or future home purchase. I am definitely referring friends to Hayden.

    Edwin R.
  • August 12, 2020

    Hayden was accessible during working hours or after. He was very kind, courteous and extremely helpful throughout the entire process.

    Thomas H.
  • July 22, 2020

    First of all I’d like to share that I have worked for a major bank in the mortgage division for years. I have received the VERY BEST service from Hayden!. This is probably the best service I have seen and experienced. He came highly recommended to me And has actually surpassed all expectations I had. Knowledge, and service was far above excellent . I have already told a couple coworkers. I appreciate his knowledge, skills so much! . I could not even imagine better service! Thx

    Katie M.
  • July 14, 2020

    Hayden made sure to walk us through every part of the process and was beyond patient with explaining the details of our refinance through each step.

    Caleb W.
  • July 10, 2020

    As a Real Estate agent, the most important thing we need from a lender partner is excellent communication. Hayden went above and beyond to keep me informed at every step of the way to ensure my client made it to the closing table on time and smiling. Not only did Hayden make himself readily available to answer questions at any time, but he did it graciously and with kindness. He's the kind of partner you can rely on and recommend to others looking for exceptional service.

    Tracy C.
  • July 6, 2020

    Hayden did a great job communicating with me and my clients. When we had a hiccup with the addressing of the property, he did not overreact but in a calm, professional manner explained the situation to me and my buyers and started working on getting the problem resolved. Thank you Hayden for a smooth transaction.

    Elizabeth P.
  • June 15, 2020

    - Established open/honest communication and transparency with client throughout process - Showed Commitment to helping client at every step - worked with client on how to get around any barriers

    Lucas A.
  • June 15, 2020

    Hayden is wonderful to work with! Thank you for all of your hard work!

    Jessika B.
  • June 15, 2020

    I really appreciated the patience Hayden had with me through the process of refinancing. He answered all of my questions quickly, thoroughly and sometimes repeatedly. 😊. I sometimes asked the same questions over and over due to my inexperience. Hayden would be someone I would feel very comfortable recommending to friends.

    Barbara K.
  • June 9, 2020

    Hayden is very proactive in his approach and is effective with his communication to clients and agents.

    Jonathan H.
  • June 9, 2020

    As a Realtor, I need a lender who not only works well with clients, but can be timely, honest, and knowledgeable with all loan details and processes, which Hayden certainly was. Will continue using and recommending his services.

    Brett W.
  • June 5, 2020

    Hayden was very easy to work with and got me a great rate!

    Taylor H.
  • May 28, 2020

    Hayden was quick to communicate and easy to reach. He made the process as simple as possible!

    Haley D.
  • May 13, 2020

    Hayden was very informative on all our concerns and was able to get us fast answers when we needed. We were preapproved in less than few hrs and rest process was seamless. This guys should get a pay raise.. Have recommended him to several people.

    Lindita M.
  • May 12, 2020

    Hayden is one of the most communicative lenders I’ve ever worked with. My clients love him because he’s extremely detailed in every aspect of the transaction. He walks them through exactly what’s happening and what they should expect next in the process. I love working with Hayden.

    Michael D.
  • May 4, 2020

    Hayden was fabulous. He was quick to return our calls & explained everything to us. The frustrating part was when we received our wire notification. I called the lawyer's office to verify. It was fraud. We signed & was told we would fund/record that day. AFN lost their wire transfer. We couldn't get keys to our house. Had a call w/the Reg Sales Mgr, Larry. He got angry with our questions. He hid behind Hayden. Not professional at all. Bad attitude and angered easy. We won't do business with AFN.

    Patricia E.
  • April 28, 2020

    Hayden was great to work with. He communicated at every stage of the process. He was very personable and knowledgeable. Overall, I had a great experience with Hayden.

    Joslyn B.
  • March 18, 2020

    Hayden was very responsive and prompt from the time I reached out to him asking about refinancing my home equity line of credit until after our close. He has kept us up to date, informed, answered any questions that we had and was an absolute pleasure to work with.

    Sarah J.
  • March 18, 2020

    Hayden was very responsive and prompt from the time I reached out to him asking about refinancing my home equity line of credit until after our close. He has kept us up to date, informed, answered any questions that we had and was an absolute pleasure to work with.

    sarah .
  • February 27, 2020

    From the first day,Hayden explained everything in detail to where I could understand,he went over his job obligations to help me get to where I needed to be credit wise,Every phone call was answered,every text,and always with a good attitude never sounding like he was upset that I called.Very happy! Thank you!

    Daniel G.
  • February 4, 2020

    Hayden and his team were amazing, knowledgeable, and made my first home buying experience extremely easy. Hayden also made the home buying experience personal so you can rest assured you, and your major financial decision, are left in good hands. Highly recommend!!!

    Evan H.
  • October 3, 2019


    Taylor K.
  • October 1, 2019

    Hayden Poell from start to finish found me what worked, shown me how it would work and simply went higher each time the bar moved. Him and his team are highly recommended. Couldn't have asked for more transparency and aptitude geared to success.

    Robert W.
  • September 26, 2019

    Hayden helped me out of a situation with a previous loan officer that was trying to take advantage of my situation being a new home buyer. He walked me through everything. Every single document and the process. Him and his team made my first time buying a home so easy and educational. I never once felt stupid for asking a question. He was an absolute pleasure and I’m very sad the process is coming to an end. Whatever you do, please hire Hayden and his team to take care of your needs!

    Amy W.

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