18 Apr Jane Estes, Mortgage Planner at Fairway of the Carolinas
Senior Mortgage Planner
Fairway Independent Mortgage of the Carolinas
After 27 years, successful Senior Mortgage Planner, Jane Estes, has become familiar with all of the ups and downs of the mortgage industry but strives to make every experience a personal one for her clients. Since her first professional home mortgage loan in 1986, Jane understands that mortgages are one of the biggest financial decisions that a person makes in their lifetime and uses patience and understanding to make the process go as smoothly as possible.
A common complaint Jane hears from clients is that they were previously “treated like a number.” Knowing what an important decision her clients are making, Jane appreciates what it means to treat each personal client as a friend or family. “Listening as well as speaking or at least listening twice as much,” says Jane, “along with using logic is what it takes to put all the pieces together for each transaction. “
With all of the great technology, processes, and systems that Fairway provides, Jane knows that she is able to be a better mortgage planner and continue to help her clients to the best of her ability. Considering herself a “bean counter” and a sales person at heart, Jane loves that being a mortgage planner allows her to both sides of her brain. Thinking this way allows her to understand procedures and sales, which truly help her in this field.
Working with Jane and the Fairway team has made for very happy clients who constantly remark that it was “the easiest mortgage they have ever received.” Jane firmly attributes this praise to continued thoroughness, attention to details, and the tools that Fairway makes available to provide everyone involved superior communication during the process.
But at Fairway and with Jane it’s not just the easiest loans that make for memorable moments but it is also the little loans that touch her heart. Knowing that she is making a difference and that her work and help means so much to families is what is most gratifying. “Closing a loan and knowing a family is going to live in their first home is what’s so rewarding,” said Jane.
Since working at Fairway, Jane has developed many strong professional relationships that have only wonderful things to say:
Founder of The Marketing Animals
Jane comes with my highest recommendations. She is always looking for new ideas to assist her clients. I admire her for her creative work and her willingness to “give first”. You would be doing yourself a favor to align yourself with Jane as I have.
Leb I. Dixon, Master CMB
Loan Mitigation Officer| BB&T Mortgage
Jane is a superior business professional with a good knowledge of the mortgage business. She has been very active in the past with NCAMP and in my opinion represented the mortgage broker group with the highest level of integrity.
Loan Officer| Whitley Mortgage
I have worked with Jane for a number of years and she has always been among the most knowledgeable and professional members of the mortgage industry. I would highly recommend.em>