Senior Mortgage Planner
Amy Hilderbrand from Fairway Independent Mortgage Corporation in Charlotte, NC, is committed to providing the best home loan solutions for her customers. Backed by excellent operations and a company that truly cares about people, Amy has a goal of helping everyone achieve their dream of owning a home.
April 18, 2021
We relocated from California, our agent Pam Lambert introduced us to her. Amy is very personable, knowledgeable , professional and very friendly. Although this is the second year of Covid-19 and everything is done online, we never met in person. Amy was very patient and always answered all of our questions regarding our loan process, application and finance rate. It was a true pleasure to work with her.
April 6, 2021
Helpful from start to finish and ready to answer questions when needed.
March 22, 2021
Amy is excellent to work with. Her communication is great and she always answered any questions I had.
March 12, 2021
Amy was a referral from our agent. We are glad. Amy was quick to respond and knowledgeable.
March 3, 2021
The whole process was made very easy by Amy.
February 11, 2021
She exhibited a great deal of patience.
February 10, 2021
Very smooth process from start to finish. Amy always kept you up to date with the process. She was always available when we called her!! If she didn’t have the answer. She would find out and get back with us the same day. Exceptional service!!
January 25, 2021
Having worked with Amy on several occasions, I have always been very pleased with the personal attention she provides. Amy is always available to answer questions and helped guide me through the entire process. Having Amy there for me alleviated the stress that goes along with home buying.
January 21, 2021
We came to Amy when our previous lender totally messed up on the processing of our loan application. As a result we had a tight timeline to restart the loan process in order to buy our dream forever home. Amy accomplished miracles in our eyes. She was available and responded quickly to our calls and made us feel like we were her first priority. She was a lifesaver. We are in our new home, thanks to Amy, Rachel and the rest of the team at Fairway.
January 10, 2021
Amy always responded promptly to any questions I had. She was able to answer in a way that was easy for me to understand. She made buying a house less stressful and a more enjoyable experience.
January 2, 2021
Amy is amazing! She is so professional, and kind. She made the entire experience a breeze, and is very prompt to answer any questions. She is extremely quick, and efficient. I have already recommended her to multiple people, and will continue to do so!
December 15, 2020
Clear communication and detail.
November 22, 2020
You guys held our hand the whole way. Thanks for the help!
September 29, 2020
Any was great. The rest of the company was not.
September 20, 2020
After having issues with my initial lender, a friend recommended Amy and she got the ball rolling and got things done immediately. Everyone I dealt with was very personable and the keep you informed of what's next.
September 16, 2020
Amy is truly great to work with. She is very responsive to her clients, and seems to be available at all times of the day. She is very thorough, and takes the time to make her clients feel well taken care of. She truly cares for her clients, and it shows. I would highly recommend Amy to any of my family or friends.
September 3, 2020
I felt like when I had trouble getting some documents that I needed Amy went the extra mile and pulled through for me. She was very pleasant and efficient
September 2, 2020
Professionalism and accuracy.
June 22, 2020
Amy was always available, accessible, and responsive to all our needs.
June 11, 2020
Professional in every instance and situation. A pleasure to work through any circumstance or issue with.
June 11, 2020
Quick and easy
June 7, 2020
Took all the time to completely ensure all our concerns were taken care of.
June 5, 2020
Amy is very knowledgeable and was always there to answer any questions I had. She is very nice and easy to work with.
June 3, 2020
Amy was great she answered all our questions and made sure we understood everything.
June 2, 2020
Amy was awesome thru the entire process. She kept me updated in advance of what was required and explained the process ahead of time so that I was better prepared.
May 1, 2020
As a business major, one of the number one keys to being successful is customer service. Amy’s customer service was outstanding. She always answered or responded in a timely manor! Also if I had a question for her, she would either give me the answer or hunt down the answer for me. Her customer service was outstanding! And I would most certainly recommend her and the company to anyone looking to buy a house!
April 21, 2020
Great communication and fast processing
April 2, 2020
good job appreciate the clarity.
March 12, 2020
Timely answers very pleasant to work with
March 6, 2020
From our first conversation Amy made the entire process pleasant. Her communication skills are top drawer and I always knew exactly what was needed and when it was needed. I did my part and Amy's team worked hard to make the most of the options available to me. I highly recommend Amy and her team.
March 5, 2020
Amy was phenomenal! She made this process so much easier! She was there to answer questions or talk anytime! She was very thorough and made sure we were getting the best deal possible! We truly could not have done this without her!